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- Tasks: Assist in planning and executing conferences and banqueting events while leading the operations team.
- Company: Join a renowned hospitality brand known for exceptional service and guest experiences.
- Benefits: Enjoy bonuses, private medical cover, 23 days holiday, and comprehensive training.
- Why this job: Be part of a dynamic team, enhance your skills, and create memorable events.
- Qualifications: Minimum 2 years' experience in event operations or hospitality required.
- Other info: Opportunity for growth and development in a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
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Assistant Conference and Banqueting Manager, Bournemouth
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Client:
Location:
Bournemouth, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
c27ae84c5995
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Job Summary
We are seeking an Assistant Conference and Banqueting Manager to support the successful planning and execution of conferences, meetings, and banqueting events. This entry-level management position involves leading the banquet operations team, ensuring high service standards, and delivering exceptional guest experiences. The ideal candidate will assist in managing all aspects of event operations, from staffing and service delivery to inventory and financial oversight.
We’ll support you in and out of the workplace by offering:
- Bonus Scheme
- Private Medical Cover
- Pension and Life Assurance
- 23 days holiday increasing with service
- Annual Performance Review pay
- Uniform, meals on duty, and free car parking
- Employee Assistance Program
- Comprehensive Training and Development program
Core Responsibilities
Supporting Management of Department Operations and Inventories
- Oversee banquet equipment, supply levels, and inventory to ensure seamless operations.
- Coordinate setup and maintenance of event spaces, ensuring alignment with Marriott standards.
- Assist in scheduling banquet staff based on event needs, budget goals, and service expectations.
Participating in and Leading Banquet Teams
- Lead shifts and actively support banquet service during events.
- Work collaboratively with culinary and event teams to ensure flawless delivery.
- Maintain knowledge of current trends in food, wine, and event presentation to elevate the guest experience.
Providing and Ensuring Exceptional Customer Service
- Deliver outstanding guest service by creating a welcoming and attentive environment.
- Interact with clients and guests to gather feedback and resolve concerns efficiently.
- Review Meeting Planner Survey results, address service challenges, and take action to improve service quality and guest satisfaction.
Conducting Human Resources Activities
- Support hiring, onboarding, and training of banquet associates.
- Train new and existing team members in service standards, event execution, and Marriott brand expectations.
- Create a culture of continuous learning and professional growth by providing regular coaching and development opportunities.
- Ensure all team members follow Marriott safety and emergency procedures.
- Recognise performance and foster a positive, collaborative team culture.
About you
- Minimum of 2 years’ experience in event operations, food and beverage, or a related area in the hospitality industry.
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Assistant Conference and Banqueting Manager employer: Bournemouth Highcliff Marriott Hotel
Contact Detail:
Bournemouth Highcliff Marriott Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Conference and Banqueting Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in conference and banqueting management. Attend local events or join online forums to connect with potential colleagues and mentors who can provide insights and possibly refer you to opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in event management and customer service within the hospitality sector. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to delivering exceptional guest experiences.
✨Tip Number 3
Consider volunteering or taking on part-time roles in event planning or hospitality settings. Gaining hands-on experience will enhance your skills and make your application more appealing to us at StudySmarter.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed events or led teams in previous roles. Highlighting your problem-solving abilities and leadership skills will be crucial in showcasing your fit for the Assistant Conference and Banqueting Manager position.
We think you need these skills to ace Assistant Conference and Banqueting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event operations, food and beverage, or hospitality. Use specific examples that demonstrate your ability to manage teams and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention your understanding of the responsibilities listed in the job description and how your skills align with them.
Highlight Relevant Experience: In your application, emphasise any previous roles where you led teams or managed events. Include details about your contributions to successful events and how you ensured high service standards.
Showcase Your Soft Skills: The role requires excellent communication and interpersonal skills. Make sure to mention experiences where you've successfully interacted with clients and resolved issues, as well as your ability to work collaboratively with teams.
How to prepare for a job interview at Bournemouth Highcliff Marriott Hotel
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Assistant Conference and Banqueting Manager. Familiarise yourself with event operations, customer service standards, and inventory management. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Teamwork Skills
Since this role involves leading banquet teams and collaborating with various departments, be prepared to discuss your experience working in teams. Share specific examples of how you've successfully led or supported a team in past roles, especially in high-pressure situations.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in this position. Think of examples where you've gone above and beyond for a guest or resolved a difficult situation. Be ready to explain how you would handle feedback and ensure guest satisfaction during events.
✨Stay Updated on Industry Trends
Demonstrating knowledge of current trends in food, wine, and event presentation can set you apart. Research recent developments in the hospitality industry and be ready to discuss how these trends could enhance the guest experience at conferences and banquets.
