Domestic Abuse Community Support Worker, Full Time, Perm (£24043.50 - £24843.00 per annum, perm[...]

The Domestic Abuse Community Team works with women and men in the community who have experienced, or are still experiencing, domestic abuse. Specialising in providing outreach support in the BCP area, this role spearheads community work in BCHA’s domestic abuse services and the wider BCP area. The community team is integral to BCHA's domestic abuse services, dedicated to ensuring a holistic response to domestic abuse and other forms of exploitation.

The Community Support Worker is responsible for providing and coordinating support to customers to enable them to address safety issues around domestic abuse. Support workers consistently use a trauma‑informed, person‑centred approach to facilitate a better understanding of the customer and how to most effectively support them.

We can offer you the opportunity to:

• Work within a small professional team in a friendly and supportive environment;
• Achieve real job satisfaction in a rewarding and challenging role;
• Focus on building trusting relationships with our customers;
• Receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services;
• Liaise with external providers to access services that support customers.

You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people from obtaining employment with BCHA. Our overall aim is to deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Closing date: April 7th

Next Welcome Week: April 13th

Responsibilities:

• Prioritise the immediate safety needs of the customers and manage risk;
• Enable customers to access local support services;
• Engage customers in their own recovery and support planning;
• Support customers to access move‑on accommodation to continue their journey of safety and recovery;
• Provide intensive personalised support and effective case management;
• Support access to services including legal, mental health, sexual, domestic, drug.

Build professional working relationships – internally.

Qualifications:

• Be a resilient, confident, calm, practical;
• Be self‑motivated, proactive, assertive, empathic and non‑judgemental;
• Have good listening, questioning and written skills.