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- Tasks: Support vulnerable customers experiencing homelessness and manage complex needs.
- Company: Join BCHA, a dedicated organisation focused on safeguarding and supporting those in need.
- Benefits: Enjoy a friendly team environment, full training, and the chance to make a real difference.
- Why this job: This role offers job satisfaction and the opportunity to help others achieve independence.
- Qualifications: Previous experience with homeless or socially excluded individuals is preferred.
- Other info: We prioritise safeguarding and follow strict recruitment procedures to ensure safety.
The predicted salary is between 20400 - 24800 £ per year.
The team work with customers in vulnerable situations and complex customers who are experiencing homelessness.
In this role you will provide support and case management to people with multiple and complex needs using The Plymouth Alliance (TPA) principles. It would be great if you have previous experience of working with homeless and or other socially excluded people and a good understanding of safeguarding issues. You will also have the energy and enthusiasm to provide positive support and trauma informed care to those who need our support. It is a role where you can really make a difference.
You will be working as part of a team to provide support to our customers experiencing homelessness. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
We can offer you the opportunity to:
- work within a small professional team in a friendly and supportive environment;
- achieve real job satisfaction in a rewarding and challenging role;
- focus on building trusting relationships with our customers;
- receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services;
- liaise with external providers to access services that support customers
You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.
BCHA Safer Recruitment:
Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.
As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.
BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Rolling interviews on offer so please apply ASAP.
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Complex Needs Support Worker (Salary: 24043.50 - 24843.00 per annum, permanent, 37.5 hours per week) employer: Bournemouth Churches Housing Association Limited
Contact Detail:
Bournemouth Churches Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Needs Support Worker (Salary: 24043.50 - 24843.00 per annum, permanent, 37.5 hours per week)
✨Tip Number 1
Familiarise yourself with The Plymouth Alliance (TPA) principles. Understanding these principles will not only help you align your approach with the organisation's values but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the field of homelessness and social care. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experiences with vulnerable populations, particularly those facing homelessness. Think of specific examples where you've made a positive impact, as this will showcase your ability to handle complex needs effectively.
✨Tip Number 4
Research current trends and challenges in homelessness support. Being knowledgeable about the issues faced by your potential clients will show your dedication to the role and your readiness to contribute positively to the team.
We think you need these skills to ace Complex Needs Support Worker (Salary: 24043.50 - 24843.00 per annum, permanent, 37.5 hours per week)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the responsibilities and requirements of a Complex Needs Support Worker. Highlight your understanding of working with vulnerable individuals and safeguarding issues in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in supporting homeless or socially excluded individuals. Emphasise any previous roles where you provided trauma-informed care or case management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your positive attitude. Include specific examples of how you've made a difference in previous roles and how you align with the values of The Plymouth Alliance.
Highlight Teamwork Skills: Since this role involves working as part of a team, make sure to mention your ability to collaborate effectively. Provide examples of how you've contributed to a positive working environment in past positions.
How to prepare for a job interview at Bournemouth Churches Housing Association Limited
✨Show Your Passion for Helping Others
Make sure to express your genuine enthusiasm for supporting individuals in vulnerable situations. Share personal experiences or stories that highlight your commitment to making a difference in people's lives.
✨Demonstrate Understanding of Complex Needs
Be prepared to discuss your knowledge of the challenges faced by homeless individuals and those with complex needs. Highlight any relevant experience you have, especially in trauma-informed care or safeguarding issues.
✨Emphasise Teamwork Skills
Since this role involves working as part of a small team, be ready to talk about your ability to collaborate effectively. Provide examples of how you've worked with others to achieve common goals, particularly in challenging environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in difficult situations. Think of scenarios where you had to handle conflict or support someone in crisis, and explain how you approached these challenges with a calm and personable manner.