Complex Needs Family Support Worker (Salary: £22815 - £23907 per annum)
Complex Needs Family Support Worker (Salary: £22815 - £23907 per annum)

Complex Needs Family Support Worker (Salary: £22815 - £23907 per annum)

Plymouth Full-Time 22815 - 23907 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families to thrive and prevent homelessness through holistic health and wellbeing assistance.
  • Company: Join BCHA, a charitable housing association dedicated to ending homelessness for over 50 years.
  • Benefits: Enjoy a friendly team environment, full training, and the chance to make a real difference.
  • Why this job: Experience job satisfaction while building trusting relationships and helping families achieve independence.
  • Qualifications: Experience in safeguarding, one-to-one support, and working in caring environments is essential.
  • Other info: BCHA prioritises safeguarding and follows strict recruitment procedures to ensure safety.

The predicted salary is between 22815 - 23907 £ per year.

Bournemouth Churches Housing Association, Plymouth, United Kingdom

Company Description

South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

Position

In this role, you will provide holistic health and wellbeing support, helping families to thrive within the home environment, sustain positive outcomes, and retain their tenancies. This role is focused on supporting families. You will be working as part of a team to provide support to our customers and prevent homelessness. Your positive attitude towards your work and others will help contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

We can offer you the opportunity to:

  • Work within a small professional team in a friendly and supportive environment;
  • Achieve real job satisfaction in a rewarding and challenging role;
  • Focus on building trusting relationships with families;
  • Receive full training in trauma-informed approaches, managing mental health, substance misuse, and accommodation services;
  • Liaise with external providers to access services that support customers.

You can add real value as part of a small team of professionals who build positive, trusting, and respectful relationships with our customers who are preparing to move forward towards independence.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority, and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people from obtaining employment with BCHA. Our overall aim is to deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently, and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people and expects all employees and volunteers to share this commitment.

Requirements

  • Experience in safeguarding of children and adults in a similar environment;
  • Experience working with agencies that provide different support to individuals;
  • Experience working with customers on a one-to-one basis;
  • Experience working with customers in a caring/supportive environment.

Complex Needs Family Support Worker (Salary: £22815 - £23907 per annum) employer: Bournemouth Churches Housing Association Limited

Bournemouth Churches Housing Association (BCHA) is an exceptional employer dedicated to fostering a supportive and inclusive work culture in Plymouth. With over 50 years of experience, BCHA offers meaningful opportunities for professional growth while prioritising the wellbeing of both employees and the families they support. Employees benefit from comprehensive training, a collaborative team environment, and the chance to make a tangible difference in the lives of those facing complex needs.
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Contact Detail:

Bournemouth Churches Housing Association Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Needs Family Support Worker (Salary: £22815 - £23907 per annum)

Tip Number 1

Familiarise yourself with the principles of trauma-informed care. Understanding how to support families who have experienced trauma will not only enhance your skills but also demonstrate your commitment to the role.

Tip Number 2

Network with professionals in the housing and social care sectors. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.

Tip Number 3

Research BCHA's mission and values thoroughly. Being able to articulate how your personal values align with theirs during an interview will show that you are genuinely interested in contributing to their goals.

Tip Number 4

Prepare for situational questions by thinking about past experiences where you've successfully supported individuals or families. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

We think you need these skills to ace Complex Needs Family Support Worker (Salary: £22815 - £23907 per annum)

Experience in safeguarding children and adults
Strong interpersonal skills
Ability to build trusting relationships
Experience in a caring/supportive environment
Knowledge of trauma-informed approaches
Understanding of mental health issues
Familiarity with substance misuse support
Excellent communication skills
Teamwork and collaboration
Problem-solving skills
Empathy and compassion
Ability to handle difficult situations calmly
Experience liaising with external agencies
Organisational skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Complex Needs Family Support Worker position. Tailor your application to highlight relevant experiences that align with these expectations.

Highlight Relevant Experience: Emphasise any previous experience you have in safeguarding, working with families, or providing support in a caring environment. Use specific examples to demonstrate how your background makes you a suitable candidate for this role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting families and preventing homelessness. Mention your understanding of trauma-informed approaches and how you can contribute positively to the team and the families you will be working with.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Bournemouth Churches Housing Association Limited

Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Complex Needs Family Support Worker. Be prepared to discuss how your experience aligns with their mission to support families and prevent homelessness.

Showcase Your Experience

Highlight your previous experience in safeguarding children and adults, as well as any work you've done in supportive environments. Be ready to provide specific examples of how you've successfully supported individuals or families in the past.

Demonstrate Empathy and Communication Skills

This role requires a calm and personable manner. During the interview, showcase your ability to communicate effectively and empathetically, especially in potentially difficult situations. Share examples of how you've built trusting relationships with clients.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the organisation. You might ask about the training provided for trauma-informed approaches or how the team collaborates to support families.

Complex Needs Family Support Worker (Salary: £22815 - £23907 per annum)
Bournemouth Churches Housing Association Limited
Location: Plymouth

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