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- Tasks: Support property maintenance by scheduling repairs and handling customer calls.
- Company: A community-focused housing association in Bournemouth.
- Benefits: Agile working options and immediate interviews for suitable candidates.
- Why this job: Join a team that makes a difference in people's homes and communities.
- Qualifications: Strong administrative and communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
A housing association in Bournemouth is seeking a Customer-focused Planner to join their repairs team. This role involves administrative support related to property maintenance and general repairs.
Key responsibilities include:
- Handling customer calls
- Diagnosing repair needs
- Efficiently scheduling work for trade operatives
The ideal candidate will have strong administrative and communication skills. Agile working options are available, and immediate interviews are offered for suitable applicants.
Customer Repairs Planner - Agile Scheduling & Support in Bournemouth employer: Bournemouth Churches Housing Association Limited
Contact Detail:
Bournemouth Churches Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Repairs Planner - Agile Scheduling & Support in Bournemouth
✨Tip Number 1
Make sure you know the ins and outs of the role before your interview. Brush up on customer service skills and be ready to discuss how you would handle various repair scenarios. This shows you're not just interested in the job, but you understand what it takes to excel in it.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers and trade operatives, being able to convey information clearly is key. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to show that you’re proactive and keen on joining our team.
We think you need these skills to ace Customer Repairs Planner - Agile Scheduling & Support in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and communication skills, as these are key for the Customer Repairs Planner role. We want to see how your experience aligns with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Use your cover letter to showcase your customer-focused approach and any relevant experience in property maintenance or scheduling. This is your chance to tell us why you’re the perfect fit for our repairs team!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed issues or efficiently scheduled work in previous roles. We love seeing candidates who can think on their feet and handle customer calls with ease.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on immediate interview opportunities!
How to prepare for a job interview at Bournemouth Churches Housing Association Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Repairs Planner. Brush up on property maintenance terminology and common repair issues. This will help you speak confidently about how you can diagnose repair needs effectively.
✨Show Off Your Communication Skills
Since this role involves handling customer calls, practice your communication skills. Think of examples where you've successfully resolved customer queries or complaints. Being able to articulate your thoughts clearly will impress the interviewers.
✨Demonstrate Your Organisational Skills
As a planner, you'll need to juggle multiple tasks. Prepare to discuss how you prioritise work and manage schedules. Bring examples of how you've efficiently scheduled tasks in previous roles, especially in a fast-paced environment.
✨Be Ready for Agile Working Questions
With agile working options available, be prepared to discuss how you adapt to different working environments. Share experiences where you've successfully worked remotely or in flexible settings, highlighting your ability to stay productive and organised.
