Seafront Catering Supervisor in Bournemouth

Starting salary for this role is £34,434 (pro rata for part-time colleagues). This role sits within a well-defined pay band, offering clear progression as you grow your career at BCP. Be part of a forward-thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP. Our Seafront Service is responsible for the management and development of our beautiful, world-renowned coastline, and we are looking for enthusiastic, effective, and committed Catering Supervisors to join our Seafront Catering Team.

This is an exciting opportunity to play a key role in the day-to-day operation and success of two fantastic seafront cafés, each offering a unique setting and customer experience.

Our Locations

• Pierview Kitchen Bournemouth: Recently refurbished and perfectly positioned at the heart of Pier Approach Bournemouth, this busy café is a vibrant destination for residents and visitors alike.
• PierView Kitchen Boscombe: Located close to Boscombe Pier, this café benefits from stunning coastal surroundings and includes an on-site function room available for private hire, adding variety to the role and opportunities for event support.

As a Catering Supervisor, you will support the smooth running of the cafés by:

• Providing excellent customer service
• Supervising staff and daily operations
• Supporting food safety, quality, and cleanliness standards
• Helping create a welcoming, professional environment for customers and colleagues

We’re looking for someone who is:

• Passionate about hospitality and customer service
• Confident supervising and motivating a team
• Organised, reliable, and able to work in a fast-paced environment
• Committed to maintaining high standards

If you’re enthusiastic about working in a stunning seafront location and want to be part of a team that takes pride in Bournemouth and Boscombe’s coastline, we’d love to hear from you.

Accountabilities

• Review current catering offer, preparing and implementing proposals to develop and improve the service in a profitable manner.
• Suggest changes and improvements to working practices to maximise service quality, efficiency and continuity.
• Manage staffing levels effectively so that there are appropriate staff numbers and staff can meet the needs and expectations of customers.
• Implement and monitor stock control systems and procedures so that stock is managed appropriately to minimise waste and excess cost.
• Make sure health & safety and food safety documentation, practices and procedures are maintained and updated so that the catering service is compliant with all regulatory and safety requirements.
• Plan and agree menus with the Cook to ensure a nutritious and appetising provision of meals for customers.
• Resolve complex and contentious operational and customer issues, to ensure that a good service is delivered to customers.
• Monitor agreed budgets and performance against cost improvement targets, to support the effective financial management of the service.
• Monitor contracts and contractor performance, and build effective working relationships with external providers, to ensure quality of service delivery and value for money.

Knowledge / Skills / Experience required

• NVQ 4 Hospitality Supervision or equivalent experience.
• Personal Alcohol Licence – desirable but not essential.
• Food Hygiene Certificate Level 2.
• Thorough knowledge of food safety and health and safety requirements.
• Experience of managing catering operations.
• Experience of managing staff.
• Ability to plan and manage workload and activities for self and others.
• Ability to persuade and influence based on knowledge, experience and data.

The role requires working in the evenings and some unsociable hours as well as working weekends and bank holidays. No holiday is to be taken in July & August.

For an informal discussion about this role, please contact maxime.froger@bcpcouncil.gov.uk. Interviews will take place on 21st May, in person only. Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise – it’s how we work. We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services.

Our Benefits

At BCP Council, we’re not just building a workforce—we’re transforming how we recognise and reward our people.