At a Glance
- Tasks: Enforce parking regulations and assist the public with parking enquiries.
- Company: BCP Council, committed to community welfare and inclusivity.
- Benefits: Flexible working hours, training opportunities, and a supportive work environment.
- Other info: Join a Disability Confident Employer with a focus on career development.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: No formal qualifications needed, just a valid UK driving licence and good communication skills.
The predicted salary is between 24000 - 28000 £ per year.
Role Purpose: To enforce parking regulations for both on and off‑street parking places and assist the public with minor parking enquiries and enforcement matters to ensure safe use of highways and car parks within the Borough.
Main Responsibilities:
- Patrol public highways, council‑owned streets, and off‑street car parks in shift patterns between 07:00 and 23:59, 7 days a week.
- Sign for all issued equipment and confirm it is in working order at the start of each patrol.
- Enforce decriminalised parking in accordance with relevant legislation, including issuing penalty charge notices with handheld equipment.
- Provide affidavits or attend hearings as a witness as part of the adjudication service.
- Check parking machines on site and use a digital camera to record contraventions.
- Drive a council vehicle when required, including a moped after training.
- Assist in maintenance of lines, signs, car parks and other equipment, reporting defects, making them safe or notifying the public of malfunctions.
- Support the car parking service in areas such as mechanical or power failure, abnormal usage during events, emergency handling, and gathering parking survey information.
- Act as relief for other parking officers, cashiers, or posts within the car parking service, with training where appropriate.
- Report criminal activity, suspected stolen or abandoned vehicles, and other relevant information to the Authority during patrols.
- Undertake duties and training commensurate with the grade of the post and comply with all council policies, standing orders, and statutory requirements including the Equality Act, Health and Safety at Work Act, and Data Protection Act.
Experience & Qualifications:
- No formal educational qualification required, but you must be able to write brief reports and accurately record information relevant to possible prosecution.
- Must hold a valid UK manual driving licence.
Personal Qualities & Attributes:
- Exercise judgement and make decisions.
- Communicate clearly, verbally with members of the public.
- Maintain the highest standards of behaviour.
Commitment & Work Hours:
Commit to delivering high‑standard enforcement and customer service with a flexible approach to working hours, covering the rota between 07:00 and 23:59.
Important Information:
- This role is not eligible for visa sponsorship and will only consider applicants with an existing right to work in the UK.
- Applicants will be required to complete the appropriate level of Disclosure & Barring Service Check.
- BCP Council is a Disability Confident Employer and is committed to providing an inclusive recruitment process with reasonable adjustments to support every candidate.
- BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff to share the same commitment.
Parking Civil Enforcement Officer employer: Bournemouth Borough Council
BCP Council is an excellent employer for those seeking a meaningful role as a Parking Civil Enforcement Officer, offering a supportive work culture that prioritises community welfare and inclusivity. Employees benefit from flexible working hours, comprehensive training opportunities, and the chance to make a positive impact on public safety and urban management within the vibrant Borough. With a commitment to employee growth and a focus on high standards of service, BCP Council stands out as a rewarding place to build a career.
Contact Details:
Bournemouth Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parking Civil Enforcement Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on BCP Council. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Dress the part! Even though this role is about being out and about, showing up in smart attire for your interview can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parking Civil Enforcement Officer
Some tips for your application 🫡
Show Us Your Communication Skills:Since you'll be dealing with the public, make sure your written application reflects your ability to communicate clearly. Use straightforward language and keep it professional but friendly.
Highlight Relevant Experience:Even if you don't have formal qualifications, share any experience that relates to enforcement or customer service. We want to see how you've handled similar situations in the past!
Be Detail-Oriented:Accuracy is key in this role, so ensure your application is free from typos and errors. Double-check your information and make sure everything is clear and concise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bournemouth Borough Council
✨Know Your Regulations
Familiarise yourself with the parking regulations and legislation relevant to the role. Being able to discuss specific laws or policies during the interview will show that you’re serious about the position and understand what’s expected.
✨Demonstrate Communication Skills
Since you'll be interacting with the public, practice clear and confident communication. Prepare examples of how you've effectively handled difficult situations or provided excellent customer service in the past.
✨Showcase Your Judgement
Think of scenarios where you had to make quick decisions or exercise judgement. Be ready to share these examples, as they’ll highlight your ability to handle the responsibilities of a Parking Civil Enforcement Officer.
✨Be Flexible and Committed
This role requires a flexible approach to working hours. Express your willingness to adapt to shift patterns and demonstrate your commitment to delivering high standards of enforcement and customer service.
