At a Glance
- Tasks: Lead a team to ensure safe and efficient education transport for young people.
- Company: Join BCP Council, a supportive and inclusive employer committed to equality.
- Benefits: Competitive salary, professional development, and enhanced benefits in a flexible work environment.
- Other info: Flexible hours, opportunities for growth, and a commitment to diversity and teamwork.
- Why this job: Make a real difference in the lives of young people with SEND through effective transport solutions.
- Qualifications: Degree or equivalent experience, strong leadership, and knowledge of education transport regulations.
The predicted salary is between 39152 - 39152 £ per year.
Starting salary: £39,152 (pro rata for part‑time colleagues).
The Senior Coordinator provides authoritative technical and professional support to the team leader in the operational management, procurement and efficient delivery of safe education transport. This includes supporting the professional development of a team of 8 education transport co‑ordinators and 200 passenger assistants, monitoring transport suppliers, and processing transport requests on behalf of young people, including those with SEND. The role oversees the planning, procurement and coordination of passenger transport, ensuring services are safe, efficient, sustainable and compliant with statutory regulations.
Key Responsibilities
- Supervise and support the team responsible for efficient processing and coordination of education transport requests.
- Design, specify, and procure safe, cost‑effective and efficient transport solutions in line with legislation and council policy.
- Take lead responsibility for safe day‑to‑day operations, liaising with commissioners, parents, schools, passenger assistants, transport suppliers and other agencies.
- Sign off risk assessments and manage foreseeable risks for passengers.
- Devise creative travel plans to meet the needs of those with challenging requirements, ensuring safety, sustainability and cost‑effectiveness.
- Ensure value for money and compliance with financial regulations through effective procurement, tender specification and contract management.
- Develop business processes, maintain transport databases and provide reliable service delivery and accurate management information.
- Support recruitment and training of passenger assistants, authorise timesheets and enforce compliance with absence and other procedures.
- Maintain effective relationships with suppliers and volunteers, process orders and invoices, and produce management information.
Qualifications & Experience
- Degree level academic achievement or equivalent workplace experience.
- Proven competence leading an administrative team in a demanding, busy office environment.
- Experience in passenger transport, logistics or customer services.
- Detailed knowledge of education transport statutory guidance, health and safety, and good operational practice, including challenges faced by travelers with SEND.
- Demonstrated empathy for the transport needs of young people, including those with SEND, and the impact on families.
- Knowledge of good procurement practice and contract management; ability to negotiate with operators on performance issues.
Personal Qualities & Attributes
- Excellent customer service and communication skills, able to work with emotionally sensitive customers.
- Strong organisational and analytical abilities, capable of designing efficient transport schedules and planning resources.
- Good IT literacy, including common and transportation‑specific software.
- Accurate, methodical work under pressure with strong attention to detail.
- Strong problem‑solving skills and ability to manage risks independently.
- Calm, resilient, adaptable to challenging situations and capable of working assertively.
- Positive, self‑motivated, committed to professional development.
- Effective time management, prioritisation and ability to meet deadlines and targets.
- Commitment to equality, diversity and teamwork.
Job Requirements
- Flexible working hours, covering 07:30 to 18:00.
- Must be able to travel by public transport or hold a valid UK driving licence with access to a vehicle.
- Enhanced DBS check required.
Equal Employment Opportunity
BCP Council is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability or any other protected characteristic. Applicants must have the right to work in the UK; visa sponsorship is not available for this role.
Benefits
- Competitive salary with clear progression within the pay band.
- Pay and reward package with enhanced benefits.
- Supportive and inclusive work environment, with reasonable adjustments and accessibility support available.
- Opportunities for professional development and training.
Senior Education Transport Co-ordinator in Bournemouth employer: Bournemouth Borough Council
BCP Council is an excellent employer for those seeking a meaningful role in education transport coordination, offering a competitive salary and a supportive, inclusive work environment. Employees benefit from clear progression opportunities, professional development, and a commitment to equality and diversity, all while making a positive impact on the lives of young people with SEND in the community.
Contact Details:
Bournemouth Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Education Transport Co-ordinator in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the education transport sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can talk about how your experience aligns with their mission, especially when it comes to supporting young people with SEND.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've tackled challenges in previous roles, particularly in logistics or customer service. This will demonstrate your ability to handle the demands of the Senior Education Transport Co-ordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Education Transport Co-ordinator in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in education transport and team management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Empathy:Since this role involves working with young people, especially those with SEND, it’s crucial to demonstrate your understanding and empathy for their transport needs. Share any experiences that reflect your commitment to supporting vulnerable groups.
Be Detail-Oriented:Attention to detail is key in this position. When filling out your application, double-check for any errors and ensure that all information is accurate. We appreciate candidates who can present their work methodically and clearly.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress. Plus, it’s super easy!
How to prepare for a job interview at Bournemouth Borough Council
✨Know Your Stuff
Make sure you brush up on the statutory guidance and operational practices related to education transport. Familiarise yourself with the challenges faced by young people, especially those with SEND. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Senior Education Transport Co-ordinator, you'll be supervising a team. Prepare examples of how you've successfully led teams in the past, particularly in busy environments. Highlight your experience in training and supporting staff, as well as any creative solutions you've implemented to improve processes.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've tackled challenges in transport logistics or customer service. Think about how you managed risks and ensured safety while maintaining efficiency. This will illustrate your analytical skills and ability to think on your feet.
✨Engage with Empathy
Since this role involves working with emotionally sensitive customers, prepare to discuss how you've handled similar situations in the past. Show that you understand the impact of transport needs on families and demonstrate your commitment to providing excellent customer service.
