At a Glance
- Tasks: Supervise seafront cafés, ensuring excellent service and smooth operations.
- Company: Join BCP Council, a Disability Confident Employer with a focus on inclusivity.
- Benefits: Starting salary of £34,434, clear career progression, and supportive work environment.
- Other info: Weekend and bank holiday work required; no leave during peak summer months.
- Why this job: Lead a dynamic team and enhance customer experiences by the beautiful seafront.
- Qualifications: NVQ Level 4 in Hospitality Supervision or equivalent experience required.
The predicted salary is between 34434 - 34434 £ per year.
Starting salary for this role is £34,434 (pro rata for part‑time colleagues). The role sits within a well‑defined pay band, offering clear progression as you grow your career at BCP. This position is a Catering Supervisor for two seafront cafés in Bournemouth and Boscombe.
Responsibilities
- Provide excellent customer service and ensure a welcoming environment for customers and colleagues.
- Supervise staff and daily operations across both cafés.
- Support food safety, quality, and cleanliness standards.
- Maintain health & safety and food safety documentation, practices and procedures in compliance with regulations.
- Plan and agree menus with the Cook in line with catering policies, seasonal availability, defined costs, and dietary needs.
- Resolve complex operational and customer issues to deliver high‑quality service.
- Monitor agreed budgets and performance against cost‑improvement targets; prepare financial reports.
- Monitor contracts and contractor performance; build effective relationships with external providers.
- Manage staffing levels, recruit and train staff, arrange rotas, and prioritise activities.
- Implement and monitor stock control systems to minimise waste and excess cost.
- Review catering offers and develop proposals to improve service profitability.
- Suggest changes to working practices to maximise service quality, efficiency and continuity.
Qualifications & Experience
- NVQ Level 4 in Hospitality Supervision or equivalent experience.
- Food Hygiene Certificate Level 2.
- Experience managing catering operations and staff.
- Knowledge of food safety and health and safety requirements.
- Ability to plan and manage workloads and activities for self and others.
- Ability to persuade and influence based on knowledge, experience, and data.
- Desirable: Personal Alcohol Licence.
Key Dimensions of the Role
- Manages a team of catering staff and monitors budgets to meet cost targets.
- Planning focus is weekly and monthly.
- Weekend and bank holiday work required.
- No annual leave permitted during July and August.
Additional Information
- Visa sponsorship is not offered; only candidates with the existing right to work in the UK will be considered.
- BCP Council is a Disability Confident Employer and is committed to a fully inclusive recruitment process, providing all candidates with the support and reasonable adjustments they need to thrive.
Seafront Catering Supervisor in Bournemouth employer: Bournemouth Borough Council
BCP Council is an exceptional employer, offering a supportive and inclusive work environment for the Seafront Catering Supervisor role in the vibrant coastal towns of Bournemouth and Boscombe. With a clear pay band and opportunities for career progression, employees benefit from a strong focus on professional development, alongside a commitment to maintaining high standards of customer service and food safety. The council's dedication to inclusivity ensures that all staff members are valued and supported, making it a rewarding place to work.
Contact Details:
Bournemouth Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Seafront Catering Supervisor in Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out BCP's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience managing catering operations.
✨Tip Number 3
Show off your skills! Bring examples of how you've improved service quality or managed budgets in previous roles. Real-life stories can make you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which is always a plus!
We think you need these skills to ace Seafront Catering Supervisor in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in catering supervision and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Seafront Catering Supervisor role. Share your passion for food safety and team management – we love to see enthusiasm!
Showcase Relevant Qualifications:Don’t forget to mention your NVQ Level 4 in Hospitality Supervision and Food Hygiene Certificate Level 2. These qualifications are key for us, so make them stand out in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process!
How to prepare for a job interview at Bournemouth Borough Council
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety and health regulations. Be ready to discuss how you've implemented these in past roles, as this will show your expertise and commitment to maintaining high standards.
✨Showcase Your Leadership Skills
As a Catering Supervisor, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved staff performance. This will demonstrate your ability to motivate and manage others effectively.
✨Be Customer-Focused
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers or handled difficult situations. Sharing these stories will highlight your dedication to providing excellent service.
✨Budgeting Know-How
Familiarise yourself with budgeting and financial reporting. Be prepared to discuss how you've monitored budgets in previous roles and any strategies you've used to improve profitability. This will show that you're not just about service but also about the bottom line.
