At a Glance
- Tasks: Welcome guests and deliver outstanding customer service in a vibrant seaside café.
- Company: Join BCP Council, a forward-thinking team on the beautiful Bournemouth seafront.
- Benefits: Competitive salary, training provided, and a fun, supportive work environment.
- Other info: Flexible hours with opportunities for growth in a dynamic setting.
- Why this job: Gain valuable experience in hospitality while creating unforgettable experiences for guests.
- Qualifications: Previous hospitality experience and excellent communication skills are preferred.
The predicted salary is between 30518 - 30518 £ per year.
The pay for this role is £30,518 (pro rata for part‑time colleagues). We’re welcoming new colleagues under a refreshed framework of pay, terms, and conditions. All new starters begin at the bottom of the pay band. While the starting salary is fixed, the role offers growth, meaningful contribution, and the chance to be part of a forward‑thinking team. The role is for a Front of House Host at the Pierview Kitchen Bournemouth and Boscombe, on the Bournemouth, Christchurch & Poole seafront.
What You’ll Do
- Welcome guests and deliver outstanding customer service.
- Take and prepare orders – from fresh coffee to seaside treats.
- Operate tills and handle payments accurately.
- Keep cafés clean and safe, following food hygiene and health & safety standards.
- Support opening/closing routines and adapt to changing priorities in a fast‑paced environment.
- Place supplier orders to replenish stock.
- Manage staffing levels in the absence of the Catering supervisor.
What We’re Looking For
- Previous experience in hospitality or catering.
- Excellent communication skills with a friendly, professional attitude.
- Ability to remain calm under pressure and work effectively as part of a team.
- Flexible and reliable, with availability to work weekends and bank holidays.
- Previous experience in supervising staff is preferred.
- Confidence in restocking counters and displays in line with stock rotation and management requirements, ensuring items are well‑presented and readily available for customers.
Why Join Us
- Be part of a fun, supportive team in a beautiful seaside setting.
- Gain valuable experience in a dynamic hospitality environment.
- Training provided to help you succeed.
Requirements
- NVQ level in Hospitality or Basic Food Hygiene Certificate.
- Right to work in the UK (valid ID & National Insurance number).
- Comfortable working indoors and outdoors in all weather.
- Ability to lift and carry items safely.
- Ready to make a difference and create unforgettable experiences.
Interviews
Interviews will take place on Friday 19th June 2026 at the Civic Centre, Bourne Ave, Bournemouth BH2 6DY. Note: this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of coastline. We offer career‑defining roles to transform and improve services and, together, a vision of a thriving, world‑class, prosperous and inclusive place for generations to come.
Benefits
A Place to Thrive – Join BCP Council, with enhanced benefits and a new Pay and Reward package. Be the difference – Join an organisation that values you.
Front of House Host in Bournemouth employer: Bournemouth Borough Council
Join BCP Council as a Front of House Host at the stunning Pierview Kitchen in Bournemouth, where you will be part of a vibrant and supportive team dedicated to delivering exceptional customer service. With opportunities for professional growth, comprehensive training, and a commitment to employee well-being, this role offers a unique chance to thrive in a beautiful seaside environment while making a meaningful impact in the community.
Contact Details:
Bournemouth Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Host in Bournemouth
✨Tip Number 1
Get to know the venue! Familiarise yourself with Pierview Kitchen and its vibe. When you walk in for your interview, you’ll feel more confident and can chat about what makes it special.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make a guest's day. Show us you can keep calm under pressure and deliver that outstanding service we’re after.
✨Tip Number 3
Be ready to showcase your teamwork! We want to see how you work with others, especially in a fast-paced environment. Share examples from your past experiences where you’ve collaborated effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at BCP Council!
We think you need these skills to ace Front of House Host in Bournemouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or catering. We’re looking for specific examples that demonstrate your skills, especially in customer service and teamwork. Tailoring your application to the role will help us see why you’re a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you the best candidate for the Front of House Host position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Pierview Kitchen!
How to prepare for a job interview at Bournemouth Borough Council
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Front of House Host entails. Familiarise yourself with the responsibilities like welcoming guests, taking orders, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering outstanding customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create unforgettable experiences.
✨Stay Calm Under Pressure
Working in a fast-paced environment means things can get hectic. Prepare to discuss how you've handled stressful situations in the past. Highlight your ability to remain calm and work effectively as part of a team, especially during busy periods.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how they handle busy weekends. It’s a great way to engage with the interviewer and leave a positive impression.
