At a Glance
- Tasks: Ensure the comfort and safety of facilities while providing excellent support to residents and staff.
- Company: Join BCP Council, a supportive and inclusive workplace focused on community well-being.
- Benefits: Starting salary of £34,434, clear career progression, and a dynamic work environment.
- Other info: Inclusive recruitment process ensuring support for all candidates.
- Why this job: Make a real difference in your community while developing valuable skills in facilities management.
- Qualifications: A Levels or equivalent, with experience in facilities management and problem-solving skills.
The predicted salary is between 34434 - 34434 £ per year.
Starting salary for this role is £34,434 (pro rata for part-time colleagues). This role sits within a well-defined pay band offering clear progression as you grow your career at BCP.
Role Purpose
To ensure the functionality, comfort, safety, and efficiency of the built environment to create a positive experience for residents, staff, and visitors to BCP Council facilities at BCP Civic Centre.
Main Responsibilities
- Act as point of contact for enquiries and escalated complaints, providing information and resolution or referring the issue to ensure all facilities enquiries are responded to in a timely manner.
- Undertake a wide range of clerical support and administration duties such as producing standardised reports, obtaining quotes or maintaining databases, which may involve the operation of relevant systems or equipment.
- Respond to accidents and incidents ensuring that the situation is contained and escalated to senior staff where appropriate, ensuring health and safety and risk assessment processes are followed and accurate records maintained.
- Undertake the supervision of BCP Council staff or contractors, ensuring cover is maintained and routine operations are delivered to defined timescales and standards.
- Maintain the security of a defined site and its contents, including the operation of alarm systems, key-holding, inspection, health and safety assessments, and opening and closing tasks in accordance with well-defined processes and local requirements.
- Undertake duties that require a good level of physical capability and mobility, including climbing, moving and lifting equipment and having the ability to carry out physical duties associated with facilities management.
Ideal Candidate
- Proactive approach and proven problem‑solving skills.
- A Level qualifications or equivalent.
- Facilities management qualification such as BIFM Level 3 or equivalent experience.
- Experience of working in facilities management or transferable skills.
- Knowledge of health and safety regulations and procedures.
- Knowledge of IT packages including Word and Excel.
- Understanding of data protection and confidentiality procedures.
- Ability to communicate with a range of stakeholders in a professional and courteous manner.
- Ability to reprioritise tasks according to need and urgency.
This role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
At BCP Council, inclusion is more than a promise – it’s how we work. We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
Facilities Officer III in Bournemouth employer: Bournemouth Borough Council
BCP Council is an excellent employer that prioritises the well-being and professional growth of its employees. With a clear pay band and opportunities for career progression, staff can thrive in a supportive work culture that values inclusivity and collaboration. Located at the BCP Civic Centre, employees benefit from a dynamic environment where they can make a meaningful impact on the community while enjoying a range of employee support initiatives.
Contact Details:
Bournemouth Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Officer III in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching BCP Council and understanding their values. Tailor your responses to show how your proactive approach and problem-solving skills align with their mission. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in facilities management and how it relates to the role of Facilities Officer III.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Facilities Officer III in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities management. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving abilities and knowledge of health and safety regulations.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you’re a great fit for the Facilities Officer III role.
Show Your Proactive Side:We love candidates who take initiative! In your application, share examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and problem-solving skills, which are key for this position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Bournemouth Borough Council
✨Know Your Stuff
Make sure you brush up on facilities management principles, especially health and safety regulations. Familiarise yourself with the specific responsibilities of the role at BCP Council so you can speak confidently about how your experience aligns with their needs.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past work where you've successfully resolved issues or improved processes. This role requires a proactive approach, so be ready to discuss how you've tackled challenges in facilities management before.
✨Communicate Like a Pro
Since you'll be dealing with various stakeholders, practice articulating your thoughts clearly and professionally. Think of scenarios where you've had to communicate effectively, whether it was handling complaints or coordinating with team members.
✨Get Physical (in a Good Way)
This role involves physical tasks, so be prepared to discuss your capability and experience with such duties. Highlight any relevant experiences that demonstrate your ability to handle the physical demands of facilities management.
