Aviation Security Officers in Bournemouth

This is a 40 hours contract, working an average of 40 hours per week. We are currently seeking Aviation Security Officers to work as part of a busy team to deliver great customer service and aviation security to all airport users. You will search baggage, passengers and airport staff, as well as patrol and guard areas within the airport to ensure that the airport, aircraft, passengers and airport staff are safe and secure at all times.

The successful candidate will be required to work flexible hours to include weekends and unsociable hours, to meet the challenge of seasonal business. This may require the working of additional hours during the summer season and reduced hours during the winter season. The basic salary will remain consistent across all working months.

Reporting to the Security Supervisor, the successful candidates will be required to provide a positive greeting and a high level of customer service to all airport users including internal and external customers. As such, all candidates should be able to demonstrate excellent communication and customer service skills experienced in a customer facing environment. Although aviation security experience is desirable, it is unlikely that you would ever have the relevant security experience for these roles unless you have previously worked at an airport, so full training will be provided to the successful candidates to ensure that they have the knowledge, skills and confidence required to carry out this vital role.

We are seeking candidates who are able to:

• Communicate directly and clearly to both colleagues and passengers.
• Have experience in a previous customer service based role.
• Demonstrate exceptional customer service at all times.
• Be enthusiastic, pro-active and have an excellent attention to detail.
• Be able to work both individually and with other members of the team.
• Be successful in carrying out multitasking duties.

Main duties of the position will include:

• To carry out all types of searches as required for aviation security;
• To operate the x-ray equipment to screen all luggage for both the cabin and hold including other items being carried into restricted areas;
• To manually search luggage and items when appropriate to ensure no prohibited items are taken into the restricted zone;
• To search vehicles and items when appropriate to ensure no prohibited items are taken into the restricted zone;
• To check identification or travel documents for all passengers, staff and airport users requiring access to restricted areas;
• To consistently treat passengers, staff and crew with courtesy and respect providing excellent customer service and assistance when required;
• To patrol the terminal and airside areas to ensure that the terminal is secure and the safety of the Airport and passengers.

All of these duties require standing, bending and long periods of time spent standing and walking.

Other requirements of the position:

• Excellent communication and interpersonal skills with an ability to follow procedures;
• A calm, organised and logical approach;
• Ability to multi-task and prioritise and a proactive approach;
• Right to work in the UK;
• 5 years’ previous work history, along with completion of a criminal record check and counter terrorism check prior to starting (essential);
• Excellent communication skills– both oral and written – experience gained in a face to face customer service environment;
• Flexible according to operational needs.

What’s on offer:

• Life Assurance;
• Free on-site parking whilst on duty;
• Free Airport parking when you go on holiday (subject to availability);
• Cycle to work scheme;
• Discounts on Fred Olsen Holidays;
• Discounts with Airport retailers including the Airport Restaurant Bourne & Acre and regular employee sales at World Duty Free;
• Corporate discounts with local businesses eg. AECC Chiropractic College.

How to apply:

If you are interested, e-mail your CV along with a covering letter/e-mail explaining why you would be suitable for the role to [emailprotected] / [emailprotected]. Please note: If you have not heard from us within four weeks please assume your application has not been successful on this occasion. All applicants must have the right to work in the UK, undertake a Criminal Record check and provide 5 years of checkable referencing history.

Important Notice: Please be aware that neither Bournemouth Airport nor any recruitment partners we work with will ever ask candidates to pay a fee other than for criminal record checks. If you are ever unsure about the legitimacy of a job advert, please contact us directly via email before applying.