At a Glance
- Tasks: Provide exceptional customer service at the airport's Information Desk.
- Company: Bournemouth Airport, a vibrant hub for travel and adventure.
- Benefits: Starting pay of £12.87 per hour, flexible hours, and employee discounts.
- Why this job: Be the first point of contact for passengers and make their journey memorable.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Comprehensive training and career development opportunities await you.
The predicted salary is between 26700 - 26700 £ per year.
Bournemouth Airport is looking for a Passenger Services Agent for their Information Desk. This role involves providing exceptional customer service as the first point of contact for passengers arriving at the airport.
Candidates must be flexible to work various shifts including early mornings, demonstrate excellent communication skills, and show a passion for customer service.
The position offers a starting pay of £12.87 per hour, opportunities for additional hours, and various employee discounts, along with comprehensive training and career development.
Airport Info Desk Agent – Passenger Services in Bournemouth employer: Bournemouth Airport
Contact Detail:
Bournemouth Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Info Desk Agent – Passenger Services in Bournemouth
✨Tip Number 1
Make sure to research Bournemouth Airport and its services before your interview. Knowing the ins and outs of the airport will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing with a friend or family member. This will help you feel more confident when interacting with passengers.
✨Tip Number 3
Be flexible and show your willingness to work various shifts. Highlighting your adaptability during the interview can really impress the hiring team, especially since early mornings are part of the gig.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Airport Info Desk Agent – Passenger Services in Bournemouth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping people! Share any experiences where you've gone above and beyond for customers, as this will really resonate with us.
Highlight Your Flexibility: Since the role requires working various shifts, make sure to mention your availability. We love candidates who can adapt to different schedules, so don’t be shy about your flexibility!
Communicate Clearly: Excellent communication skills are a must for this role. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and you’ll find all the details you need to get started on your journey with us at Bournemouth Airport!
How to prepare for a job interview at Bournemouth Airport
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about past experiences where you provided excellent service and be ready to share those stories. This role is all about making passengers feel welcome, so showing your passion for helping others will definitely impress.
✨Flexibility is Key
Since the job requires working various shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to different schedules. This shows that you're ready to meet the demands of the role and can handle the dynamic environment of an airport.
✨Practice Your Communication Skills
As the first point of contact for passengers, strong communication is essential. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable speaking about your experiences and how you would handle specific passenger inquiries.
✨Research Bournemouth Airport
Familiarise yourself with Bournemouth Airport and its services. Knowing about the airport's facilities, recent news, or any special events can give you an edge in the interview. It shows genuine interest in the position and helps you connect your answers to the company's values and mission.