At a Glance
- Tasks: Lead luxury hotel operations, ensuring top-notch guest experiences and financial success.
- Company: Join the NICI Hotel Group, a leader in luxury hospitality.
- Benefits: Competitive salary, leadership development, and opportunities for career advancement.
- Other info: Be part of a vibrant team dedicated to service excellence and operational success.
- Why this job: Make a real impact in the luxury hospitality industry while leading dynamic teams.
- Qualifications: Proven experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 35000 £ per year.
The NICI Hotel Group is seeking an experienced and commercially driven Group Operations Manager to oversee operational performance across our portfolio of luxury hospitality venues. This is a senior leadership role focused on driving service excellence, team performance, profitability, and operational consistency throughout the group. The successful candidate will work closely with General Managers and Heads of Department to ensure exceptional guest experiences, strong financial performance, and compliance with company standards and procedures.
Key Responsibilities
- Oversee the day-to-day operational performance across all properties within the group
- Support and develop General Managers and senior departmental leaders
- Drive consistency in guest service standards and operational delivery
- Monitor and improve profitability, labour controls, and cost management
- Ensure compliance with health and safety regulations
Deputy General Manager DGM employer: Bournemouth - Admin
The NICI Hotel Group is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. With a focus on service excellence and operational consistency, team members are empowered to thrive in their roles while enjoying competitive benefits and opportunities for advancement in the luxury hospitality sector. Located in a dynamic environment, employees can expect a rewarding career that values both individual contributions and collaborative success.
