At a Glance
- Tasks: Lead bar operations and inspire your team to deliver exceptional guest experiences.
- Company: Join Haven, a vibrant company focused on creating memorable holiday experiences.
- Benefits: Enjoy competitive pay, discounts, free access to facilities, and career development opportunities.
- Why this job: Be part of an energetic team, develop leadership skills, and create great vibes for guests.
- Qualifications: Experience in hospitality is a plus, but passion and strong communication skills are key.
- Other info: Flexible hours available; we welcome applicants from all backgrounds.
The predicted salary is between 22000 - 30000 £ per year.
Join our One Great Team here at Haven as a Bar Shift Leader, where you'll keep the good times flowing by leading daily bar operations and delivering exceptional service to our guests. If you're a natural leader with a passion for great drinks and great vibes, this is the perfect role for you!
In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You'll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee drinks preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to licensing laws, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
- Experience as a Team Leader or Supervisor in a Food and Beverage, Hospitality or a Retail environment is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
Applicants must meet the minimum legal age of 18 to sell alcohol.
What We Offer- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Bar Supervisor employer: Bourne Leisure Ltd
Contact Detail:
Bourne Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Supervisor
✨Tip Number 1
Familiarise yourself with Haven's values and culture. Understanding what makes us unique will help you align your answers during the interview and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Highlight your leadership skills by preparing examples from your past experiences. Think about times when you've motivated a team or resolved conflicts, as these stories will resonate well with us during the interview.
✨Tip Number 3
Show your passion for customer service! Be ready to discuss how you’ve gone above and beyond for guests in previous roles. This will demonstrate your commitment to providing high-quality service, which is key for this position.
✨Tip Number 4
Prepare for the skills test by brushing up on your knowledge of drink preparation and bar operations. Knowing the basics will not only boost your confidence but also impress us with your readiness for the role.
We think you need these skills to ace Bar Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bar Shift Leader. Familiarise yourself with the key tasks mentioned in the job description, such as leading a team, ensuring compliance with standards, and providing excellent guest service.
Tailor Your CV: Highlight any relevant experience you have in hospitality or leadership roles. Emphasise your skills in communication, teamwork, and customer service, as these are crucial for the position. Make sure your CV is clear, concise, and tailored to the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've led teams or provided exceptional service in the past. This is your chance to show your personality and enthusiasm!
Prepare for the Interview: If shortlisted, be ready for both an interview and a skills test. Think about potential questions related to leadership and customer service, and prepare examples from your past experiences that demonstrate your suitability for the role.
How to prepare for a job interview at Bourne Leisure Ltd
✨Show Your Leadership Skills
As a Bar Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.
✨Know the Drinks Menu
Familiarise yourself with the drinks you'll be serving. Being knowledgeable about cocktails, wines, and beers will not only impress your interviewers but also show your passion for the role and commitment to providing excellent service.
✨Emphasise Customer Service Experience
Exceptional customer service is key in this role. Be ready to discuss your previous experiences in hospitality or retail where you went above and beyond to ensure guest satisfaction, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, such as handling difficult customers or managing a busy shift. Think of specific scenarios from your past experience and how you effectively dealt with them.