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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily operations.
- Company: Join Haven, a vibrant company dedicated to creating memorable moments for guests.
- Benefits: Enjoy competitive pay, on-site accommodation, discounts, and career development opportunities.
- Why this job: Be part of a supportive culture that values growth, teamwork, and guest satisfaction.
- Qualifications: Experience in a leadership role, strong communication skills, and a passion for customer service.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Join our One Great Team here at Haven as an Assistant Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.
As the Assistant Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Assistant Restaurant Manager, Deputy Manager, Duty Manager, or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
- Attractive salary.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Assistant Restaurant Manager employer: Bourne Leisure Ltd
Contact Detail:
Bourne Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager
✨Tip Number 1
Familiarise yourself with the specific values and culture of Haven. Understanding what makes their team unique will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams and delivering exceptional guest experiences. Be ready to share specific examples that highlight your problem-solving skills and ability to motivate others.
✨Tip Number 3
Showcase your knowledge of health and safety regulations relevant to the restaurant industry. Being able to demonstrate your commitment to compliance will set you apart as a responsible leader.
✨Tip Number 4
Research common challenges faced by Assistant Restaurant Managers and think about how you would address them. This proactive approach will show your potential employers that you're ready to tackle any issues head-on.
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or similar roles. Emphasise your leadership skills, customer service experience, and any specific achievements that align with the responsibilities of an Assistant Restaurant Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention how your previous experiences have prepared you for this role and how you can contribute to creating memorable dining experiences at Haven.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as team leadership, problem-solving, and resource management. Provide examples of how you've successfully demonstrated these skills in past positions.
Prepare for the Interview: If shortlisted, be ready to discuss your management style and how you handle challenges in a fast-paced environment. Think of specific examples that illustrate your ability to lead a team and enhance guest satisfaction.
How to prepare for a job interview at Bourne Leisure Ltd
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, highlighting your leadership style and how you inspire others to achieve their goals.
✨Demonstrate Customer Service Excellence
Be ready to discuss specific instances where you've gone above and beyond to ensure guest satisfaction. This role is all about creating memorable dining experiences, so share your strategies for addressing customer concerns and enhancing service quality.
✨Prepare for Performance Management Questions
Expect questions about how you monitor and improve team performance. Think of examples where you've provided constructive feedback, conducted performance reviews, or implemented training programmes to support team development.
✨Understand Compliance and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the restaurant industry. Be prepared to discuss how you ensure compliance within your team and how you handle any operational issues that may arise.
