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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily operations.
- Company: Join Haven, a vibrant company dedicated to creating memorable moments for guests.
- Benefits: Enjoy competitive pay, on-site accommodation, discounts, and career development opportunities.
- Why this job: Be part of a supportive culture that values growth, teamwork, and guest satisfaction.
- Qualifications: Experience in restaurant management, strong leadership skills, and a passion for customer service.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Join our One Great Team here at Haven as an Assistant Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.
As the Assistant Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
- Proven experience in roles such as Assistant Restaurant Manager, Deputy Manager, Duty Manager, or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
- Attractive salary.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Contact Detail:
Bourne Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager
✨Tip Number 1
Familiarise yourself with the specific values and culture of Haven. Understanding what makes their team unique will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams and delivering exceptional guest experiences. Be ready to share specific examples that highlight your problem-solving skills and how you've motivated your team in challenging situations.
✨Tip Number 3
Showcase your knowledge of health and safety regulations relevant to the restaurant industry. Being able to discuss compliance confidently will demonstrate your readiness to maintain high standards in the role.
✨Tip Number 4
Research common challenges faced by Assistant Restaurant Managers and think about how you would address them. This proactive approach will show your potential employers that you're not only prepared but also committed to continuous improvement.
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or similar roles. Emphasise your leadership skills, customer service experience, and any specific achievements that align with the responsibilities of an Assistant Restaurant Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention how your previous experiences have prepared you for this role and how you can contribute to creating memorable dining experiences at Haven.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as team leadership, problem-solving, and resource management. Provide examples of how you've successfully demonstrated these skills in past positions.
Prepare for the Interview: If shortlisted, be ready to discuss your approach to team motivation, guest satisfaction, and compliance with health and safety regulations. Think of specific scenarios where you've tackled challenges or improved service in previous roles.
How to prepare for a job interview at Bourne Leisure Ltd
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on motivation and achieving targets.
✨Emphasise Customer Service Experience
Highlight your exceptional customer service skills during the interview. Be ready to discuss specific instances where you resolved guest concerns or improved service, showcasing your problem-solving abilities.
✨Familiarise Yourself with Compliance Standards
Understanding health and safety regulations is crucial for this role. Brush up on relevant compliance standards and be prepared to discuss how you've ensured safety and compliance in previous positions.
✨Prepare for Performance Management Questions
Expect questions about performance management and team development. Think of examples where you've provided feedback, conducted reviews, or supported team growth, as these will demonstrate your capability in this area.
