Salary: £29,500 up to 37,000 per year, plus a range of great benefits and development opportunities.
Following continued investment in our spa and wellness offering and exciting business growth, we are looking to recruit a Spa and Wellness Manager to join our team at Warner Hotels – Thoresby Hall.
In this role, you’ll play a key part in delivering exceptional leisure and wellness experiences, overseeing the day-to‑day operation of our spa and wellness facilities.
Working closely with the hotel leadership team and wider departments, you’ll ensure everything runs smoothly—from team performance and guest experience to standards and commercial success. You’ll help create a relaxing, high-quality environment for our guests while driving engagement, revenue, and team development.
This is a fantastic opportunity for someone who enjoys responsibility, thrives in a guest-focused environment, and is passionate about health, well‑being, and hospitality.
The benefits of working with us
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers.
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use.
Role Responsibilities
- Lead the spa and wellness offering, ensuring high service standards, guest satisfaction and commercial performance
- Oversee day‑to‑day spa operations, including facilities, treatments and team performance
- Deliver a safe, clean and relaxing environment aligned with Warner Hotels’ brand
- Drive revenue growth while maintaining strong operational standards
- Work closely with hotel leadership to support team development and guest experience
- Ensure full compliance with health, safety and hygiene standards
- Deliver seasonal campaigns, wellness initiatives and premium spa experiences
- Promote well‑being, relaxation and a high‑quality guest journey
- Experience in spa or wellness management within hospitality or leisure
- Strong leadership skills with the ability to motivate and develop teams
- Commercial awareness (budgets, sales, retail performance)
- Knowledge of health & safety, hygiene and compliance standards
- Relevant spa/beauty qualification (e.g. NVQ Level 3) preferred
- Highly organised with strong attention to detail and a proactive mindset
- Drive revenue through treatments, retail and promotions
- Manage budgets, costs and stock effectively
- Grow spa usage and enhance the wellness offering
- Oversee retail, merchandising, stock control and suppliers
- Monitor guest feedback and implement improvements to increase satisfaction and return visits
At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.
