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- Tasks: Build relationships with landlords and tenants while delivering top-notch customer service.
- Company: Join a dynamic, independent estate agency with a growing network.
- Benefits: Uncapped earnings, career development, and a supportive team environment.
- Other info: Enjoy a vibrant workplace with recognition for achievements and growth opportunities.
- Why this job: Make a real impact in the property market while advancing your career.
- Qualifications: Experience in lettings or a strong desire to learn and grow.
The predicted salary is between 30000 - 40000 £ per year.
Are you a motivated, confident individual looking to further your career in Estate Agency? Would you like a role which recognises and rewards your results and values you as part of a growing team? If so, this could be the ideal opportunity for you!
We are looking for an experienced Senior Lettings Consultant or Valuer who is wanting to join a busy, dynamic Estate Agent based in our Farnham branch. Bourne Estate Agents are a fully independent business which has quickly built up an enviable and ever-growing network of branches across Surrey and Hampshire.
Working as part of a highly successful team, you’ll be helping to deliver a market-leading service to our landlords and tenants, through outstanding customer service and business development. The role would suit an experienced Lettings Negotiator who is looking for a fresh challenge or their next move into a more Senior Role. However, we are also happy to consider Lettings Consultants with some industry experience who are looking for a new opportunity in a busy team.
Role responsibilities:- Developing strong relationships with landlords, tenants and contractors
- Arranging & attending viewings
- Gaining tenant feedback and discussing with landlords
- Dealing with offer negotiations
- Lettings progression
- Registering tenants over the phone and loading onto property software
- Maintaining an active tenant database
- Business generation activities such as leaflet dropping & call outs
- Upsell additional services and management levels
- Working to targets, self-managing KPIs and working on areas for improvement such as conversion rates
- Booking valuations
- Assist with taking new properties on to the market, including property listings, photos and floorplans
- Training towards property valuations
- Focusing on the customer journey to enhance our client experience
- Previous experience in Lettings ideally valuing
- Strong communication skills & a customer centric approach
- Highly motivated, enthusiastic self-starter
- Proactive, determined and target driven
- Self-disciplined with time management skills
- Works well as part of a team
- Adaptable and able to work on own initiative
- Ambitious & keen to learn
- Keen eye for detail & compliance oriented
- Being valued as part of a successful team who encourage each other and recognise personal and team achievements
- Access to a range of market-leading proptech
- Career development, training and potential qualifications
- Genuine career opportunities within a growth-oriented company
- Great earning potential, which is uncapped, with incentives and bonus schemes for top performers
- Rewards ceremony at the end of each year to recognise personal achievements
- Our remuneration package includes basic, car allowance, strong uncapped commission structure and Workplace pension scheme.
- Hours of work are 8.45am - 6.00pm Mon-Fri and 9am - 5pm, 1 in 3 Saturdays with time off in lieu.
If you have a passion for property, people and personal growth then we’d love to hear from you. To apply for the role please submit your CV and a covering letter telling us a bit about yourself and what you are hoping to achieve in your next career move.
Senior Lettings Consultant/Valuer-Farnham employer: Bourne Estate Agents
Contact Detail:
Bourne Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Consultant/Valuer-Farnham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local property events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Senior Lettings Consultant gig!
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your confidence shine through. Be yourself, share your passion for property, and don’t be afraid to discuss your past successes. We want to see the real you!
✨Tip Number 3
Do your homework! Research Bourne Estate Agents and understand their values and services. Tailor your conversation to show how you can contribute to their success. This will impress them and show you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team. Don’t miss out on this opportunity to take your career to the next level!
We think you need these skills to ace Senior Lettings Consultant/Valuer-Farnham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Lettings Consultant role. Highlight your relevant experience in lettings and any achievements that showcase your skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for property and what drives you in your career. Let us know why you're excited about this opportunity and how you can contribute to our success.
Show Off Your Customer Service Skills: Since we pride ourselves on outstanding customer service, make sure to include examples of how you've gone above and beyond for clients in your previous roles. We love seeing candidates who put customers first!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Bourne Estate Agents
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the lettings market, especially in Farnham. Familiarise yourself with local property trends and the services offered by Bourne Estate Agents. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in lettings or valuing properties. Prepare specific examples of how you've built relationships with landlords and tenants, handled negotiations, and achieved targets. This will help demonstrate your suitability for the Senior Lettings Consultant role.
✨Emphasise Customer Service
Since the role focuses heavily on customer service, think of instances where you've gone above and beyond for clients. Share stories that highlight your proactive approach and how you’ve enhanced the customer journey, as this aligns perfectly with what they’re looking for.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured within the company. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.