At a Glance
- Tasks: Lead client relationships and drive media strategy for top accounts.
- Company: Join Bountiful Cow, an independent agency with a focus on growth and transparency.
- Benefits: Enjoy 27 days holiday, private medical insurance, and flexible working options.
- Other info: Collaborate with a talented team and access specialist capabilities across the agency.
- Why this job: Make a real impact in a dynamic environment while shaping media strategies.
- Qualifications: Experience in senior client-facing roles and strong media planning skills required.
The predicted salary is between 60000 - 80000 £ per year.
The Opportunity
This is a senior Client Partner role sitting at the centre of client leadership, commercial growth, and strategic delivery. It’s a newly created position driven by agency growth, with responsibility for some of the agency’s most important client relationships. You’ll be leading from the front - setting the standard for client service, driving media and communications strategy, and ensuring the team delivers both the fundamentals and more ambitious, standout work. The role blends hands-on client leadership with commercial ownership. You’ll be expected to operate at a senior level with clients, while also shaping how accounts are run internally and pushing the quality of thinking and output across media planning, buying and activation.
Key Responsibilities
- Client Leadership & Relationship Management
- Act as the primary senior point of contact for key and strategic client accounts
- Build trusted, long-term partnerships by deeply understanding clients’ businesses, categories and objectives
- Lead regular senior-level conversations around business performance, media strategy, marketing roadmaps and commercial growth
- Lead senior client meetings, performance reviews and strategic planning sessions
- Oversee onboarding, transitions and ongoing service quality
- Manage escalations and resolve issues before they damage the relationship
- Drive high levels of client satisfaction and long-term partnership value
- Present media plans, recommendations and investment strategies to clients
- Build strong relationships with media owners to deliver the best value and outcomes
- Commercial Ownership & Growth
- Take accountability for account revenue, retention and growth targets
- Develop and execute clear strategic account plans to drive long-term value
- Identify and lead upsell and cross-sell opportunities across media channels and agency capabilities
- Support Managing Partner on contract renewals, scope development and commercial negotiations
- Internal Leadership & Collaboration
- Lead cross-functional teams across planning, buying and activation to deliver joined-up, high-quality work
- Ensure clear accountability across disciplines, especially on multi-channel accounts
- Act as the “voice of the client” internally while balancing agency priorities
- Set the standard for Account Directors and the wider team, raising the bar on client service and output
- Delegate effectively to support team development and progression
- Lead new business pitches
- Collaborate across the agency to support growth
- Contribute to team discussions and idea sharing
- Embody the agency’s brand, vision and values
- Share knowledge to support team development
- Delivery
- Own account revenue targets, retention and growth
- Translate client business objectives into media and communications strategy across channels
- Provide strategic counsel, not just executional delivery
- Ensure work is delivered within agreed commercial frameworks
- Oversee activation output to ensure accuracy and quality
- Deliver campaign analysis and competitive reporting
- Stay up to date with industry developments and identify opportunities
- Maintain strong operational standards and processes
Requirements
- Significant experience in a senior, client-facing media agency role (e.g. Account Director, Business Director, Client Lead)
- Proven track record of growing and retaining client accounts
- Strong understanding of media planning, buying and activation, and the wider ecosystem
- Confident operating at senior client level
- Strong commercial acumen, comfortable owning revenue and growth targets
- Clear communicator with strong presentation and storytelling skills
- Deep knowledge of media planning and buying across channels
- Experience delivering campaigns for challenger brands
- Strong understanding of how media strategy drives business outcomes
- Experience building strong relationships with clients, media owners and internal teams
- Strong PowerPoint and Excel skills
About Bountiful Cow
Bountiful Cow is an independent media planning and buying agency of around 30 people based in Covent Garden, managing approximately £60m in billings across a mix of challenger brands including BVGroup, Rana Pasta, Numan, People’s Pension, Savills, Stagecoach and Haier/Hoover. The agency is built around its Relative Advantage™ proposition - focused on helping clients grow by finding smarter, more distinctive routes to success through effective media investment and strategy, rather than simply increasing spend. A key part of this is transparency. The agency operates a fully transparent model, only making money from clients, allowing teams to plan and buy media purely in their best interests. As part of the7stars group, Bountiful Cow combines the agility and autonomy of an independent with access to specialist capabilities across partnerships, production, trading, data, ad-tech and effectiveness.
Benefits
- 27 days holiday (rising to 30 with service)
- Discretionary summer profit share and Christmas bonus
- Private medical insurance (Vitality) and Medicash plan
- Life assurance and critical illness cover
- Choice of 5 gyms
- Employee assistance programme and wellbeing support
- Season ticket loan
- Enhanced family package (including coaching and Gousto box)
- Royal London pension (8% employer contribution up to £35k)
- Flexible working (3 days per week in office)
Client Planning Partner in London employer: Bountiful Cow
Bountiful Cow is an exceptional employer, offering a dynamic work environment in the heart of Covent Garden, where creativity and strategic thinking thrive. With a strong focus on employee growth, the agency provides extensive benefits including generous holiday allowances, private medical insurance, and a commitment to transparency that empowers teams to prioritise client interests. Join us to be part of a collaborative culture that values innovation and supports your professional development while working with some of the most exciting challenger brands in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Planning Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, know their clients, and understand their media strategies. When you walk in, you want to impress them with your knowledge and passion for what they do.
✨Tip Number 3
Showcase your skills! Bring examples of your past work to interviews. Whether it’s a successful campaign or a clever strategy, having tangible proof of your abilities can really set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Client Planning Partner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Planning Partner role. Highlight your experience in client leadership and media strategy, as this will show us you understand what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've grown client accounts or improved client satisfaction. We love seeing quantifiable results that demonstrate your impact!
Be Authentic:Let your personality shine through in your application. We want to get a sense of who you are beyond your professional experience, so don’t be afraid to share your passion for media and client relationships.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets the attention it deserves!
How to prepare for a job interview at Bountiful Cow
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding the agency's key clients and their industries. Familiarise yourself with their business objectives and challenges. This will help you demonstrate your ability to build trusted partnerships and lead strategic conversations.
✨Showcase Your Commercial Acumen
Be prepared to discuss how you've successfully driven revenue growth and client retention in previous roles. Bring specific examples of account plans you've developed and how they led to upsell opportunities. This will highlight your capability to own commercial targets.
✨Demonstrate Leadership Skills
Think about times when you've led cross-functional teams or managed client relationships at a senior level. Share stories that illustrate your ability to set standards for client service and how you've raised the bar for your team’s output.
✨Master the Art of Presentation
Since strong presentation skills are crucial for this role, practice delivering your ideas clearly and confidently. Use PowerPoint to create a compelling narrative around a media strategy or campaign you've worked on, showcasing your storytelling abilities.
