At a Glance
- Tasks: Support design and implementation of a Managed Services Service Catalogue in ServiceNow.
- Company: Bounteous, a forward-thinking company focused on innovative IT solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Join a dynamic team and shape the future of IT service management.
- Qualifications: Experience in business analysis and knowledge of ITIL practices required.
The predicted salary is between 60000 - 75000 £ per year.
Bounteous is seeking an experienced Business Analyst to support the design and implementation of a Managed Services Service Catalogue within Service Now for a UK-based business.
You will collaborate with business stakeholders, service owners, and technical teams to define, document, and standardize IT and telecom service offerings.
You will gather requirements, map services, and contribute to operating models and governance, ensuring alignment with ITIL practices.
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ServiceNow Service Catalogue BA — ITSM Specialist employer: Bounteous
Bounteous is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic EMEA region. Employees benefit from extensive professional development opportunities and are encouraged to take on challenging projects that drive personal and career growth. With a focus on teamwork and client success, Bounteous offers a rewarding environment for those looking to make a significant impact in the capital markets sector.
