At a Glance
- Tasks: Design and develop innovative ServiceNow solutions for public sector clients.
- Company: Join a leading tech firm with a focus on government projects.
- Benefits: Competitive salary, health benefits, and opportunities for remote work.
- Other info: Dynamic team environment with excellent career growth potential.
- Why this job: Make a real difference in public service through cutting-edge technology.
- Qualifications: 3+ years of ServiceNow development experience and strong problem-solving skills.
The predicted salary is between 63000 - 77000 £ per year.
- Location -
- London, Manchester and Ipswich
About the Role
We are looking for a talented and motivated Service Now Developer to join our growing team.
You will be responsible for designing, developing, and implementing solutions on the Service Now platform across a range of modules, supporting our public sector and government clients.
Given the sensitive nature of the environments you will be working in, candidates must hold an active Security Check (SC) clearance.
You will work closely with business analysts, architects, and stakeholders to deliver high-quality Service Now solutions that drive efficiency, automation, and improved service delivery across the organization.
Key Responsibilities
- Design, develop, configure, and maintain Service Now solutions across key modules including ITSM, ITOM, HRSD, Sec Ops, GRC, and CSM.
- Implement and configure Service Now integrations with third-party systems using REST, SOAP, and MID Server.
- Translate business and technical requirements into scalable, best-practice Service Now solutions.
- Participate in all phases of the software development lifecycle (SDLC), including design, development, testing, deployment, and post-implementation support.
- Conduct code reviews and ensure adherence to Service Now development standards and best practices.
- Support the administration, patching, and upgrade of Service Now instances across development, test, and production environments.
- Collaborate with architects to design solutions aligned with the Service Now platform roadmap and organisational strategy.
- Produce clear technical documentation, including design specifications, test plans, and runbooks.
- Provide third-line support for Service Now-related incidents, problems, and change requests.
- Work within secure government or public sector environments, adhering to strict data handling and security protocols.
- Required Skills & Experience
- Proven experience (3+ years) as a Service Now Developer with hands-on platform development across multiple modules.
- Experience configuring and developing within ITSM modules (Incident, Problem, Change, Request, CMDB).
- Solid understanding of Service Now integration capabilities: REST/SOAP APIs, Integration Hub, and MID Server.
- Experience with Service Now update sets, ATF (Automated Test Framework), and instance cloning.
- Familiarity with ITIL v3/v4 processes and how they map to Service Now workflows.
- Strong problem-solving skills with the ability to diagnose and resolve complex platform issues.
- Experience working in Agile/Scrum delivery teams with tools such as Jira and Confluence.
- Excellent communication skills with the ability to engage technical and non-technical stakeholders.
Desirable Qualifications
- Service Now Certified System Administrator (CSA).
- Service Now Certified Application Developer (CAD) or module-specific certifications (ITSM, Sec Ops, GRC, HRSD).
- Experience with Service Now ITOM (Discovery, Service Mapping, Event Management) or Sec Ops (Security Incident Response, Vulnerability Response).
- Exposure to Service Now GRC (Governance, Risk & Compliance) or IRM modules within regulated or government environments.
- Experience working on HMG (His Majesty's Government) programmes or within UK public sector / defence organisations.
- Knowledge of Dev Ops practices including CI/CD pipelines, automated testing, and source control (Git).
- ITIL v4 Foundation certification or equivalent.
- #J-18808-Ljbffr
Senior Software Engineer employer: Bounteous
Bounteous is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic EMEA region. Employees benefit from extensive professional development opportunities and are encouraged to take on challenging projects that drive personal and career growth. With a focus on teamwork and client success, Bounteous offers a rewarding environment for those looking to make a significant impact in the capital markets sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Software Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Bounteous or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Bounteous.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Bounteous.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Bounteous that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Software Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Bounteous.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Bounteous and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Bounteous
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Bounteous uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
