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- Tasks: Investigate and resolve complex backend issues using TypeScript and Java.
- Company: Bounteous is a leading IT services and consulting firm focused on innovative solutions.
- Benefits: Competitive pay, remote work options, and a supportive team culture.
- Why this job: Join a dynamic team where your problem-solving skills can shine and make a real impact.
- Qualifications: 3-5 years of experience in backend development with strong API and AWS skills.
- Other info: Equal opportunity employer, welcoming diverse candidates and offering visa sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
Senior Back End Developer (Application Support Engineer)
Senior Back End Developer (Application Support Engineer)
Get AI-powered advice on this job and more exclusive features.
This range is provided by Bounteous. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$50.00/hr – $80.00/hr
Job Title: L2 Application Support Engineer
Experience: 3-5 Years
Responsibilities
- Investigate & Resolve: Triage, investigate, and resolve complex issues within the TypeScript-based Node Middleware and a Java Backend.
- API Troubleshooting: Serve as the expert for API issues, analyzing data flow, authentication, and transaction integrity. Including REST APIs, Databases and asynchronous webhooks.
- Backend Analysis: Dive deep into application logs and performance metrics on AWS to diagnose issues related to the Java/Spring framework, server configuration, database interactions.
- Escalation Management: Clearly identify and document code-level bugs for escalation
- System Monitoring: Proactively monitor the health of the backend services using AWS tools (CloudWatch, EC2 metrics, API Gateway logs) to prevent outages and performance degradation.
- Documentation: Develop and maintain technical documentation, runbooks, and standard operating procedures (SOPs)
Skills & Qualifications
Required Skills
- Backend Technologies: Strong understanding of application logic built with TypeScript and familiarity with backend environments using Java and the Spring Framework.
- API Expertise: Advanced skills in debugging complex REST API integrations, including analyzing headers, status codes, and error responses from multiple services.
- AWS Proficiency: Hands-on experience with key AWS services such as EC2, CloudWatch, RDS, and API Gateway.
- Analytical Skills: Superior ability to analyze logs, trace data flows across distributed systems, and pinpoint the root cause of backend issues.
- Ownership: A strong sense of ownership and a methodical approach to issue resolution in a critical production environment.
- Collaboration: Excellent communication skills for liaising between frontend support, development teams, and external partners.
Preferred Skills
- Database Skills: Proficiency in writing and analyzing SQL queries (e.g., on PostgreSQL, MySQL).
- Fintech Experience: Previous experience supporting applications in the payments, banking, or general fintech space.
- Containerization: Familiarity with Docker and the concepts of container orchestration (e.g., Kubernetes/k8s).
- Scripting: Experience with shell scripting (e.g., Bash) for server-side analysis and automation.
- Support Tools: Experience with technical documentation tools like Confluence and ticketing systems like Jira.
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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.
For employment opportunities based in Canada:
Bounteous is an equal opportunity employer. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Bounteous. We welcome applications from all qualified candidates.
*Must be legally eligible to work in UK.
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Seniority level
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Information Technology
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IT Services and IT Consulting, Software Development, and IT System Training and Support
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Senior Back End Developer (Application Support Engineer) employer: Bounteous
Contact Detail:
Bounteous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Back End Developer (Application Support Engineer)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as TypeScript, Node.js, and Java Spring Framework. Having hands-on experience or projects that showcase your skills in these areas will make you stand out.
✨Tip Number 2
Brush up on your API troubleshooting skills. Be prepared to discuss your experience with REST APIs, including how you've resolved complex issues in the past. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Showcase your AWS proficiency by discussing any relevant projects where you've used services like EC2, CloudWatch, or RDS. Being able to articulate how you've monitored and optimised backend services will be a big plus.
✨Tip Number 4
Prepare examples of your collaboration skills, especially in liaising between different teams. Highlight any experiences where you've effectively communicated technical issues to non-technical stakeholders, as this is crucial for the role.
We think you need these skills to ace Senior Back End Developer (Application Support Engineer)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in backend development, particularly with TypeScript and Java. Emphasise your skills in API troubleshooting and AWS services, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for backend development and detail your experience with complex issue resolution. Mention specific projects where you've successfully managed API integrations or worked with AWS tools.
Showcase Analytical Skills: Provide examples of how you've used analytical skills to diagnose backend issues. Discuss your experience with application logs and performance metrics, especially in a production environment.
Highlight Collaboration Experience: Since communication is key for this role, include instances where you've collaborated with frontend teams or external partners. This will demonstrate your ability to work effectively in a team setting.
How to prepare for a job interview at Bounteous
✨Showcase Your Technical Skills
Be prepared to discuss your experience with TypeScript, Node.js, and Java, especially within the Spring framework. Highlight specific projects where you've successfully resolved complex backend issues or improved application performance.
✨Demonstrate API Expertise
Since the role requires advanced skills in debugging REST APIs, come ready to explain your approach to troubleshooting API issues. Discuss any relevant experiences where you analysed data flow and transaction integrity.
✨Familiarise Yourself with AWS Tools
As AWS proficiency is crucial, ensure you can talk about your hands-on experience with services like EC2, CloudWatch, and RDS. Be ready to provide examples of how you've used these tools to monitor and maintain backend services.
✨Emphasise Collaboration and Communication
This role involves liaising between various teams, so highlight your communication skills. Share examples of how you've effectively collaborated with frontend support, development teams, and external partners to resolve issues.
