At a Glance
- Tasks: Lead the redesign of complex banking ecosystems and enhance user experiences.
- Company: Bounteous, a top digital transformation consultancy with a global presence.
- Benefits: Hybrid work model, competitive pay, and opportunities for contract extension.
- Other info: Join a diverse team dedicated to driving organizational change and innovation.
- Why this job: Make a real impact in banking by designing innovative, user-centred solutions.
- Qualifications: 8+ years in design, experience in regulated environments, and AI tool proficiency.
The predicted salary is between 70000 - 90000 £ per year.
Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000 expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.
We are seeking an experienced Senior Service & Product Designer to lead the redesign of complex banking and financial services ecosystems. This role requires a strategic designer with strong systems-thinking capabilities who can improve how trading, settlement, risk, compliance, and operations functions work together across interconnected platforms. The ideal candidate has experience delivering transformation initiatives within regulated environments, designing end-to-end services rather than standalone products, and leveraging AI tools to enhance research, ideation, and design processes. You will collaborate with business leaders, technology teams, operations, compliance, and product stakeholders to design scalable, efficient, and user-centered solutions that drive organizational change.
Key Responsibilities
- Lead the design of complex service and product ecosystems across banking and financial services platforms.
- Map and analyze end-to-end user journeys, operational processes, and system interactions.
- Identify opportunities to improve workflows, data sharing, and cross-functional collaboration.
- Conduct and synthesize research across multiple stakeholder groups to uncover business and user needs.
- Create service blueprints, experience maps, workflows, interaction designs, and future-state operating models.
- Design solutions that balance user experience, business objectives, technical feasibility, and regulatory requirements.
- Partner with engineering, product, compliance, risk, and operations teams to drive solution alignment.
- Utilize AI tools to support research synthesis, concept exploration, design validation, and stakeholder communications.
- Facilitate workshops and present design recommendations to senior stakeholders and leadership teams.
- Contribute to design systems, governance frameworks, and best practices that scale across the organization.
Qualifications
- Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Service Design, Product Design, or a related field.
- 8+ years of experience in Service Design, Product Design, UX Design, or related disciplines.
- Proven experience leading transformation programs involving complex, interconnected platforms or services.
- Strong background within Banking, Financial Services, FinTech, Capital Markets, or other highly regulated industries.
- Experience working with cross-functional stakeholders, including business, technology, operations, compliance, and risk teams.
- Demonstrated success in delivering strategic design initiatives that drive measurable business outcomes.
- Experience using AI tools (e.g., Claude, ChatGPT, Copilot) as part of the design and research process is highly desirable.
Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service & Product Designer in Glasgow
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Bounteous.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Bounteous might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Senior Service & Product Designer in Glasgow
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Bounteous will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Bounteous. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Bounteous confidence in your short-term commitment to the role.
How to prepare for a job interview at Bounteous
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Bounteous.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Bounteous that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
