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- Tasks: Engage with prospective students and guide them through the enrolment process.
- Company: Join Boundless Learning, a leader in transforming education globally.
- Benefits: Starting salary of £36,000, plus opportunities for personal growth.
- Why this job: Make a real difference in learners' lives while developing your sales skills.
- Qualifications: Strong communication skills and experience in consultative sales are essential.
- Other info: Collaborative team environment with a focus on innovation and learner success.
The predicted salary is between 36000 - 36000 £ per year.
At Boundless Learning we are empowering our customers to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner‑centric experiences that boost access and create economic mobility. At Boundless Learning you'll have the opportunity to collaborate with passionate, diverse teams, where your ideas are valued, and your expertise is respected. Join us on this meaningful journey towards transforming education and making a lasting difference in the lives of learners worldwide.
Salary starts at £36,000.00
SummaryDeliver outstanding consultative sales activity and prospective student interaction to achieve recruitment targets for a portfolio of programmes.
ResponsibilitiesThe role has 3 main areas of responsibility including KPI setting and activity levels, excellent funnel stage consultative selling, and achieving personal enrolment targets.
Key Accountabilities- Prospective student sales interaction via phone, email, SMS and online engagement activity. This includes contacting generated leads in line with well‑established service standards and progressing them through the sales funnel over intake periods.
- Utilising our customised CRM platform to maintain detailed prospective student activity and notes for each prospective student in order to deliver a highly engaging personalised experience.
- Using activity reports and dashboards to monitor and drive personal performance in line with pre‑determined sales KPIs and targets.
- Work flexibly and collaboratively with other members of the team.
- Assess the suitability of prospective students and assist them with the application submission process. This can include assessing qualifications as well as providing support regarding English language testing, access to payment options and the submission of CVs, references and personal statements.
- Participate in developing new and innovative ideas for campaigns, workflows and messaging to improve personal and team performance.
- Organisationally Agile: Adapts quickly to new situations where roles and work are not clearly defined. Proactively seeks information to understand the reasons for change and adapts approach accordingly.
- Influences without Authority: Conveys messages and clear outcomes to diverse audiences using the most effective channels in an easily understood, convincing and actionable manner. Identifies stakeholders, seeks input and actively listens to build support and identify best solutions.
- Prioritises and makes Effective Decisions: Breaks down work into manageable parts, assessing the priorities and schedule required to deliver on time. Ensures the quality of the data provided to analyse possible solutions and support effective decision making.
- Builds Relationships: Creates relationships with peers quickly and confidently, building trust and win‑win partnerships. Proactively networks with other teams to discuss common issues and share knowledge.
- Outcomes Oriented: Differentiates between outputs and outcomes, working with a focus on achieving desired outcomes. Understands the intended outcomes of own work and how they contribute to Boundless Learning's broader objectives including customers and learners.
- Continuously Improves: Actively seeks opportunities for improvement and presents ideas for increasing effectiveness and efficiency of own work. Demonstrates willingness and flexibility to adapt own approach to new ways of working to achieve improved outcomes.
- Evidence Informed: Identifies and collects reliable data necessary to build evidence to enable and support decisions. Organises and analyses information (into meaningful / related areas) to form robust, evidence‑based conclusions.
- Commercially Aware: Understands and can articulate Boundless Learning's business goals and what own business, own team and self to contribute to Boundless Learning's success. Uses that knowledge to identify better ways of working to meet those goals.
- Digitally Focused: Understands and embraces how digital technology is changing education and assessment and the implications this has on own day‑to‑day work. Recognises the opportunities digital technology creates for Boundless Learning to increase its reach, generate profitable business opportunities and create more effective products for its market.
- Driven by Customer and Learner Requirements: Understands customer/learner needs, what they value and why, and applies creative thinking to make a difference. Makes decisions that have a positive impact on customer and learner issues for the benefit of Boundless Learning overall.
- Excellent IT skills including using Office Suite.
- Good data management and analytics skills.
- Excellent communication (written and oral), networking and influencing externally and internally (in particular to work effectively with colleagues in Boundless Learning across different sites and within a matrix structure).
- Relationship building: in particular, with customers, employers, professional bodies, commercial partners, government agencies and within Boundless Learning.
- Degree or equivalent professional qualifications.
- Experience using SalesForce or other CRM's.
- Sales, B2C experience in a consultative service environment.
- Knowledge of the UK HE sector.
- Creative thinking and customer empathy.
- Must be able to work 5 days a week in the London office.
Enrolment Advisor employer: Boundless Learning
Contact Detail:
Boundless Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrolment Advisor
✨Tip Number 1
Get to know the company inside out! Research Boundless Learning's mission and values, and think about how your skills as an Enrolment Advisor can help them achieve their goals. This will not only impress during interviews but also help you tailor your approach.
✨Tip Number 2
Practice your consultative selling skills! Role-play with a friend or family member to simulate prospective student interactions. Focus on being engaging and informative, just like you would be when guiding students through their enrolment journey.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Boundless Learning team and making a difference in learners' lives.
We think you need these skills to ace Enrolment Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for education and learner success shine through. We want to see how you can contribute to our mission at Boundless Learning!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in consultative sales and customer engagement. We love seeing how your skills align with the Enrolment Advisor role!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Boundless Learning.
How to prepare for a job interview at Boundless Learning
✨Know Your Stuff
Before the interview, dive deep into Boundless Learning's mission and values. Understand how they empower learners and what makes their approach unique. This will help you connect your experiences to their goals and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare specific examples of your consultative sales experience. Think about times when you've successfully guided a customer through a process or achieved targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Be Data Savvy
Since the role involves using CRM platforms and monitoring KPIs, brush up on your data management skills. Be ready to discuss how you've used data to drive performance in previous roles. Mention any experience with Salesforce or similar tools to demonstrate your digital focus.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team dynamics and how they collaborate. This shows that you value relationships and are keen to fit into their culture, which is crucial for an Enrolment Advisor.