At a Glance
- Tasks: Lead the Partnerships team and manage product partner relationships to boost income and member engagement.
- Company: Boundless helps public sector workers enjoy life after work with exclusive benefits and savings.
- Benefits: Enjoy hybrid working, generous pension contributions, health perks, training opportunities, and fun social events.
- Why this job: Join a vibrant team in Brighton, making a real impact on member experiences and partnerships.
- Qualifications: Experience in partnership management, excellent relationship skills, and budget management are essential.
- Other info: Be part of a century-old club with a focus on community and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Britannia House, Station Street, Brighton. Hybrid, at least 2 days per week in the office.
Contract: Full time, Permanent
As Senior Partnerships Manager you will manage the Partnerships team and be responsible for all product partner relationships to generate partnership income and support member engagement and retention. This is an exciting opportunity to drive our membership proposition, ensuring it is attractive, relevant and inspiring to our members. With your management skills and knowledge you will deliver on agreed commercial targets, member experience and product/service quality. At Boundless you will be part of a brilliant team where everyone is welcome, recognised and valued. Together we’re continually growing and progressing, always looking for new and better ways to deliver for our members.
About the role:
- To lead the Partnerships team including full staff and budget management
- To oversee account management of a diverse range of partners attending regular meetings and organising periodical reviews
- To achieve partnership usage and income targets and any other agreed organisational KPIs, providing regular, accurate reporting against these measures
- To ensure all partnerships operate with relevant regulatory and legal frameworks (e.g. FCA, data protection, health & safety)
- To support the Boundless Proposition strategic initiatives
- To optimise the member journey when transacting with Boundless products
- To negotiate, monitor and review all existing contracts and associated risks
- To assist the marketing team with the creation and delivery of marketing plans
- To support Member Services with any disputes or complaints related to partnership products/services, closely monitoring member satisfaction
About you:
- Experience managing a range of external partnerships and contracts
- Excellent relationship management skills and experience of negotiating with existing and prospective partners at all levels
- Line management skills and experience
- Experience of managing a budget and driving revenue through partnership income
- Good understanding of digital and print marketing
- Working knowledge of the Microsoft suite of tools and applications
- Ability to travel to attend occasional partner events outside normal business hours with occasional overnight stays away from home
- Project management skills and experience working in a regulated environment (FCA or similar) is desirable
About Boundless:
Boundless by CSMA exists to help people in the public sector and civil service enjoy a richer, fuller life after work. Membership to our club offers a variety of savings and exclusive benefits that focus on bringing people together and enabling them to make the most of their free time. Over 100 years old CSMA started out as a club for Civil Servants with a passion for motoring and adventure and has grown into a thriving club of 165,000 members making the most of their free time and saving money along the way.
What we offer in return:
- Brighton is a great place to work, and our office is located in the very heart of this vibrant city, just a two-minute walk from the main station.
- We have some brilliant and talented people working with us and joining Boundless is an opportunity to become part of a growing and ambitious team that takes pride in putting its people and members first.
- We care about our culture and work hard to create an attractive and rewarding place for our people to work in.
- We also provide a generous employee benefits package, including:
- Employer pension contribution up to 10 per cent
- Boundless Plus membership
- Access to Vitality Health and Wellbeing benefits
- Employee Assistance Programme
- Training and development opportunities
- Bike2work and Home Tech schemes
- Access to Lifetime financial wellbeing platform
- Meet & Eat once a month
- Plenty of socials (beach cleans, summer and Christmas parties and more)
How to apply:
To apply for the above position please contact Boundless below including a copy of your C.V. and covering letter detailing why you would be suitable for the role.
Senior Partnerships Manager employer: Boundless by CSMA
Contact Detail:
Boundless by CSMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Partnerships Manager
✨Tip Number 1
Network with professionals in the partnerships and membership sectors. Attend industry events or webinars where you can meet potential colleagues or partners, as personal connections can often lead to job opportunities.
✨Tip Number 2
Research Boundless and its current partnerships thoroughly. Understanding their existing relationships and how they engage with members will help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing partnerships and driving revenue. Be ready to share specific examples of how you've successfully negotiated contracts or improved member engagement in previous roles.
✨Tip Number 4
Familiarise yourself with relevant regulations such as FCA guidelines and data protection laws. Showing that you have a solid understanding of these frameworks will set you apart as a candidate who is prepared for the role's responsibilities.
We think you need these skills to ace Senior Partnerships Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing partnerships and contracts. Emphasise your relationship management skills and any achievements related to driving revenue through partnerships.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Senior Partnerships Manager role. Mention specific examples of how you've successfully managed partnerships and met commercial targets in the past.
Showcase Your Management Skills: Since this role involves leading a team, be sure to include examples of your line management experience. Discuss how you've motivated teams and achieved results through effective leadership.
Highlight Relevant Knowledge: Demonstrate your understanding of regulatory frameworks and project management skills. Mention any experience you have working in regulated environments, as this is desirable for the role.
How to prepare for a job interview at Boundless by CSMA
✨Showcase Your Partnership Experience
Be prepared to discuss your previous experience managing partnerships. Highlight specific examples where you successfully negotiated contracts or improved partner relationships, as this role heavily relies on strong relationship management skills.
✨Demonstrate Leadership Skills
As a Senior Partnerships Manager, you'll be leading a team. Share your experiences in line management and how you've motivated your team to achieve targets. Discuss any challenges you've faced and how you overcame them.
✨Understand the Boundless Proposition
Familiarise yourself with Boundless and its membership offerings. Be ready to discuss how you can enhance the member journey and contribute to the strategic initiatives of the organisation, showing that you're aligned with their mission.
✨Prepare for Regulatory Questions
Since the role involves working within regulatory frameworks, brush up on relevant regulations like FCA guidelines. Be ready to discuss how you've navigated compliance issues in past roles, demonstrating your understanding of the importance of these regulations.