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- Tasks: Create a warm atmosphere and serve delicious food and drinks to customers.
- Company: Boundary Outlet, a vibrant shopping destination with a welcoming coffee shop.
- Benefits: Enjoy perks like store discounts, free parking, and subsidised meals.
- Why this job: Join a fun team and make customers' days brighter with great service.
- Qualifications: Friendly attitude, strong communication skills, and a passion for customer service.
- Other info: Flexible hours and full training provided, perfect for students!
Location: Boundary Outlet, Newcastle
Hours: 20 hours a week working 4 days out of 7
Base Pay Range: This range is provided by Boundary Outlet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Us: Boundary Outlet is not just a shopping destination - it’s a place where customers can relax and recharge. Our in-store coffee shop provides a welcoming environment, delicious refreshments, and outstanding service, making it a key part of the customer experience.
Role Overview: As a Coffee Shop Assistant, you’ll help create a warm, friendly atmosphere where customers can enjoy great food and drink. From preparing orders to keeping the space spotless, you’ll ensure every visit to our coffee shop is memorable for the right reasons.
Key Responsibilities:
- Greet and serve customers with a smile, ensuring they feel welcome.
- Prepare and serve hot and cold drinks, snacks, and light meals to a high standard.
- Handle payments at the till, ensuring accuracy and efficiency.
- Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment.
- Assist with restocking and organising supplies as needed.
- Provide excellent customer service by answering questions and accommodating requests.
What We’re Looking For:
- A friendly, enthusiastic attitude and a passion for customer service.
- Strong communication and teamwork skills.
- Ability to work efficiently in a fast‑paced environment.
- Attention to detail, particularly in food preparation and hygiene standards.
- Previous experience in a coffee shop or hospitality setting is beneficial but not essential, as full training will be provided.
The Perks:
- Company Pension Scheme
- Employee Assistance Programme
- Long Service Awards
- Store Discount
- Free Parking
- Social working hours (aligned to Retail Store opening times)
- Subsidised Meals
- Learning & Development Training
Seniority Level: Entry level
Employment Type: Part‑time
Job Function: Administrative
Industries: Retail
Referral Information: Referrals increase your chances of interviewing at Boundary Outlet by 2x.
Coffee Shop Assistant in Shiremoor employer: Boundary Outlet
Contact Detail:
Boundary Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Assistant in Shiremoor
✨Tip Number 1
Get to know the coffee shop vibe! Before your interview, pop in for a coffee and observe how the staff interact with customers. This will help you understand the atmosphere and give you some great talking points during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or questions from customers. Being prepared will show that you’re ready to create that warm, friendly atmosphere they’re looking for.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Let them know why you love coffee and customer service – it’ll make you stand out from the crowd!
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can go a long way. It shows you’re genuinely interested and keeps you on their radar.
We think you need these skills to ace Coffee Shop Assistant in Shiremoor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and enthusiastic attitude shine through. We want to see the real you, so don’t be afraid to show off your passion for customer service!
Tailor Your Experience: Even if you don’t have direct experience in a coffee shop, highlight any relevant skills or experiences that demonstrate your ability to work in a fast-paced environment. We love seeing how your background can fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Boundary Outlet
✨Show Your Enthusiasm
When you walk into the interview, let your passion for customer service shine through. Smile, make eye contact, and express your excitement about the role. Boundary Outlet values a friendly atmosphere, so showing that you can contribute to this vibe will definitely work in your favour.
✨Know Your Coffee Basics
Even if you haven't worked in a coffee shop before, it’s a good idea to brush up on some coffee knowledge. Familiarise yourself with different types of drinks and snacks that might be served. This shows that you're proactive and genuinely interested in the role, which can impress the interviewer.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in a coffee shop. Prepare answers on how you would handle difficult customers or busy periods. This will demonstrate your problem-solving skills and ability to stay calm under pressure, both of which are crucial for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
