At a Glance
- Tasks: Lead a passionate team to deliver exceptional coffee and customer experiences.
- Company: Boundary Outlet, a vibrant shopping destination with a welcoming coffee shop.
- Benefits: Enjoy perks like store discounts, free parking, and subsidised meals.
- Other info: Flexible hours and opportunities for learning and development await you!
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in café management and strong customer service skills required.
The predicted salary is between 24995 - 30549 £ per year.
Job Title
Coffee Shop Manager
About Us
Boundary Outlet is more than a shopping destination – we offer customers the chance to relax and enjoy high-quality refreshments in our welcoming coffee shop.
We’re looking for a passionate and experienced Coffee Shop Manager to lead the team and ensure an exceptional dining experience.
Role Overview
As the Coffee Shop Manager, you’ll be responsible for the day-to-day operations of the coffee shop, leading the team to deliver outstanding customer service and high-quality food and beverages.
You’ll oversee staffing, stock management, and performance, ensuring the coffee shop runs smoothly and efficiently while meeting business targets.
Key Responsibilities
- Manage and motivate the coffee shop team, ensuring excellent customer service is delivered at all times.
- Oversee staff rotas, recruitment, training, and performance management.
- Monitor stock levels, place orders, and minimise waste to control costs.
- Ensure compliance with food hygiene, health and safety, and company standards.
- Handle customer feedback and address any issues promptly and professionally.
- Drive sales and profitability by promoting menu items and upselling.
- Maintain cleanliness and presentation standards across the coffee shop.
What We’re Looking For
- Proven experience in a managerial role within a café, coffee shop, or similar environment.
- Strong leadership and team-building skills.
- Excellent customer service and communication abilities.
- Ability to manage budgets, stock, and staffing effectively.
- Knowledge of food hygiene and health and safety regulations.
- A proactive and problem-solving mindset with attention to detail.
The Perks
- Company Pension Scheme
- Employee Assistance Programme
- Long Service Awards
- Store Discount
- Free Parking
- Social working hours (aligned to Retail Store opening times)
- Subsidised Meals
- Learning & Development Training
- #J-18808-Ljbffr
Coffee Shop Manager in Rotherham employer: Boundary Outlet
Boundary Outlet in Newcastle offers a dynamic and supportive work environment for its employees, where teamwork and customer service are at the heart of the retail experience. With flexible working hours and comprehensive training, this role not only allows you to engage with customers but also provides opportunities for personal growth within a vibrant team. Join us to be part of a company that values its staff and fosters a welcoming atmosphere for both employees and shoppers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Manager in Rotherham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Boundary Outlet. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Boundary Outlet
Don't be shy about reaching out to Boundary Outlet directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Coffee Shop Manager in Rotherham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Boundary Outlet and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Boundary Outlet
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
