At a Glance
- Tasks: Welcome visitors and manage reception operations with a friendly vibe.
- Company: Boundary Outlet, a top retail destination with a focus on customer service.
- Benefits: Enjoy store discounts, free parking, and subsidised meals.
- Why this job: Be the face of our outlet and create memorable first impressions.
- Qualifications: Great communication skills and a friendly attitude are key.
- Other info: Part-time hours with training provided for newcomers.
The predicted salary is between 12000 - 18000 £ per year.
Boundary Outlet is a premier retail destination offering exceptional brands at outlet prices. Our team is dedicated to providing excellent customer service, and our Receptionists play a key role in creating a welcoming and professional first impression for all visitors.
As a Receptionist, you’ll be the face of Boundary Outlet, providing a warm welcome to suppliers and visitors. You’ll manage our main reception operations efficiently and support the team with administrative tasks to ensure smooth day‑to‑day operations.
Key Responsibilities:- Greet and assist visitors and staff in a friendly and professional manner.
- Answer phone calls, respond to emails, and handle general enquiries promptly.
- Manage visitor logs, appointments, and bookings.
- Provide information about store departments, events, and promotions to customers.
- Support the team with administrative tasks such as data entry, filing, and correspondence.
- Maintain a tidy and organised reception area at all times.
- Liaise with internal teams to ensure smooth communication and efficient service.
- A friendly and approachable individual with excellent customer service skills.
- Strong verbal and written communication abilities.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Highly organised, with the ability to multitask and prioritise workload.
- A professional and proactive attitude with a keen eye for detail.
- Previous experience in a receptionist or front‑of‑house role is desirable but not essential; training will be provided.
- Company Pension Scheme
- Employee Assistance Programme
- Long Service Awards
- Store Discount
- Free Parking
- Social working hours (aligned to retail store opening times)
- Subsidised Meals
- Learning & Development training
Seniority Level: Entry level
Employment type: Part‑time – 20 hours a week, working 4 days out of 7.
Job function: Administrative
Industries: Retail
Receptionist employer: Boundary Outlet
Contact Detail:
Boundary Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Check out Boundary Outlet's website and social media to get a feel for their vibe and values. This will help you connect with them during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common receptionist questions and how you can highlight your customer service skills. The more comfortable you are, the better you'll come across.
✨Tip Number 3
Dress the part! As a receptionist, you'll be the face of the company, so make sure you look professional and approachable. A smart outfit can boost your confidence and leave a great first impression.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and approachable side of you that matches our team vibe at Boundary Outlet.
Tailor Your Application: Make sure to tailor your application to the Receptionist role. Highlight your customer service skills and any relevant experience, even if it’s from a different field. We love seeing how your unique background can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Boundary Outlet
✨Know the Company
Before your interview, take some time to research Boundary Outlet. Understand their values, the brands they offer, and what makes them stand out in the retail market. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond to assist someone. This will demonstrate your suitability for the role.
✨Practice Common Interview Questions
Anticipate common interview questions related to the receptionist role, such as how you would handle multiple phone calls or manage visitor logs. Practising your responses will help you articulate your thoughts clearly during the interview, making you appear more confident and prepared.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally for your interview. This not only shows respect for the company but also reflects your understanding of the importance of a polished appearance in a customer-facing position.