Bound is looking for a Customer Support Executive to manage customer interactions for bound, ensuring a smooth day-to-day journey for our growing ecommerce community.
You will handle emails, direct messages and live chat; work with Operations, Warehouse and couriers to keep logistics seamless; and report monthly on performance, identifying bottlenecks and opportunities to improve the customer experience.
#J-18808-LjbffrGlobal Ecommerce Customer Experience Lead in Manchester employer: Bound
Bound is an exceptional employer, offering a vibrant work culture in the heart of Soho, London, where collaboration and innovation thrive. With a focus on employee growth, we provide opportunities to engage in meaningful projects that drive automation and process improvements in financial crime operations. Join us to be part of a dynamic team that values sharp, down-to-earth individuals who enjoy delivering results together while working with cutting-edge technology in a rapidly growing market.
