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For Companies At a Glance
- Tasks: Lead technical compliance and quality assurance across service operations.
- Company: Join a well-established business with a supportive team culture.
- Benefits: Competitive salary, flexible working, and full training opportunities.
- Why this job: Shape technical standards and drive continuous improvement in a key strategic role.
- Qualifications: Experience in technical compliance management and strong communication skills.
- Other info: Dynamic environment with opportunities for professional growth.
The predicted salary is between 36000 - 54000 £ per year.
Location: Based at the Cardiff office
Salary: Up to £45,000 (Depending on experience and possibly negotiable)
Hours of Work: Full-time
Our client is looking for a proactive, detail-driven Technical Compliance Manager to take the lead on all technical, compliance, and quality assurance activity across our Service & Maintenance operations. In this pivotal role, you'll be the technical authority ensuring all engineering work is safe, compliant, and delivered to the highest professional standard. You'll champion quality, drive continuous improvement, and play a key role in maintaining the company's reputation for technical excellence.
What You'll Be Doing
- Technical Leadership & Compliance Oversight
- Provide technical leadership across all service and maintenance operations.
- Ensure all engineering work meets current legislation, British Standards, and contractual requirements.
- Develop, maintain, and enhance technical compliance frameworks aligned to ISO and health & safety standards.
- Lead audits, inspections, and compliance reviews, creating clear action plans for improvement.
- Maintain compliance documentation, training records, and certification databases, ensuring audit readiness.
- Partnering with the Service Delivery Manager
- Work collaboratively to align operational performance with technical standards.
- Provide support to the Help-desk and engineering teams in fault diagnosis and quoting.
- Identify recurring technical issues or training opportunities through service performance data.
- Training, Competency & Development
- Identify skills gaps and deliver targeted training and competency assessments.
- Maintain a detailed Engineer Competency Matrix covering capability, accreditations, and training status.
- Deliver toolbox talks, technical workshops, and update sessions for engineers.
- Quality Assurance & Continuous Improvement
- Lead quality reviews, ensuring completed works meet contractual and regulatory requirements.
- Analyse customer feedback and service trends to identify improvement opportunities.
- Drive corrective and preventive action programmes following audits or technical reviews.
- Support ISO and external audits across all technical activities.
- Technical Support & Quoting
- Prepare and review quotes for small works and repairs.
- Provide pricing guidance and technical validation to the Help-desk team.
- Reporting & Insight
- Produce reports on technical compliance, audit outcomes, and engineer competency.
- Present technical summaries and improvement plans at management and client meetings.
- Use data insights to support technical strategy and planning.
- Client & Stakeholder Engagement
- Act as a key point of contact for technical and compliance matters.
- Attend client meetings to provide updates on quality assurance and compliance.
- Support contract mobilisation to ensure technical readiness from day one.
What You'll Bring
- Experience in technical or compliance management within Fire, Security, or M&E services.
- Strong understanding of legislation, British Standards, compliance frameworks, and audits.
- Experience delivering training, managing competencies, and driving technical improvement.
- Excellent communication skills and the ability to collaborate across operational teams.
- Strong analytical skills and a hands-on approach to problem-solving.
- Relevant technical qualifications (FIA, BAFE, NICEIC or equivalent) are desirable.
Why Join?
- A key strategic role influencing quality, compliance, and performance.
- Opportunity to shape technical standards and develop engineering capability.
- Work within a supportive and collaborative team environment.
Qualifications
- Experience in technical or compliance management within Fire, Security, or M&E services.
- Strong understanding of legislation, British Standards, compliance frameworks, and audits.
- Experience delivering training, managing competencies, and driving technical improvement.
- Excellent communication skills and the ability to collaborate across operational teams.
- Strong analytical skills and a hands-on approach to problem-solving.
- Relevant technical qualifications (FIA, BAFE, NICEIC or equivalent) are desirable.
Why is this a great opportunity?
- Flexible and supportive working environment with a well-established business.
- Full training opportunities.
Technical Compliance Manager in Cardiff employer: Bouncing Back Recruitment Ltd
Contact Detail:
Bouncing Back Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Compliance Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in technical compliance and quality assurance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. Focus on showcasing your problem-solving skills and technical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Compliance Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Compliance Manager role. Highlight your experience in technical or compliance management, especially within Fire, Security, or M&E services. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven technical improvement or managed compliance in previous positions. We love a good story!
Show Off Your Qualifications: If you have relevant technical qualifications like FIA, BAFE, or NICEIC, make sure they’re front and centre in your application. We value these credentials and want to see how they contribute to your expertise in compliance and quality assurance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Bouncing Back Recruitment Ltd
✨Know Your Compliance Stuff
Make sure you brush up on the latest legislation, British Standards, and compliance frameworks relevant to the role. Being able to discuss these confidently will show that you're not just familiar with the basics but are genuinely invested in technical compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've provided technical leadership in previous roles. Think about specific situations where you led audits or drove continuous improvement. This will demonstrate your capability to take charge and influence quality standards effectively.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your analytical skills and hands-on approach to problem-solving. Prepare scenarios where you identified recurring issues and implemented training or corrective actions. This will highlight your proactive nature and ability to drive change.
✨Engage with Stakeholders
Since client and stakeholder engagement is key, think of ways you've successfully communicated technical matters to non-technical audiences. Be ready to discuss how you’ve built relationships and ensured everyone is on the same page regarding compliance and quality assurance.
