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For Companies At a Glance
- Tasks: Serve drinks and create memorable experiences for guests in a lively atmosphere.
- Company: Join State of Play Hospitality, a leader in fun and unforgettable nights out since 2012.
- Benefits: Enjoy flexible pay, free meals, exclusive discounts, and generous holiday time.
- Why this job: Be part of a vibrant team that values initiative, teamwork, and celebrates every win.
- Qualifications: No prior experience needed, just a passion for hospitality and a friendly attitude.
- Other info: Annual company party and opportunities for bonuses and community volunteering.
Salary – £12.21 per hour base pay + estimated service charge of £1.29-£3.79 per hour
About Us:
At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We\’re seeking friendly and outgoing individuals to join our team. If you have a passion for providing exceptional service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you
Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce\’s Games Gurus.
Our Core Values define how we work together
We Take the Initiative – We\’re Thoughtful – We Strive for Excellence – We Celebrate the Wins
Our Leadership Principles guide how we lead and grow
Listen to the Customer – Own the Problem – Test and Learn – Create Positive Energy – Show Urgency
Be Consistent and Fair – Be Both Independently Minded and a Team Player – Be a Big Person
Be Respectful of Company Resources – Deliver Results
Overview of Role
Bartenders are responsible for delivering each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. They ensure accurate orders of food and beverage are received and delivered properly while being readily available throughout the experience. Bartenders provide a practical role of ensuring our guests have an excellent time and want for nothing is a vital aspect of our service performance. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work. We expect nothing short of greatness and know personality sets us apart to make you the ringleader of your show each shift.
Benefits:
- Celebrate Together – An annual company party to recognise and reward our team
- Exclusive Discounts – Perks for you, your friends, and family across our venues
- Stay Fuelled – Free staff meals on shift
- Refer & Earn – Get rewarded with our Refer-a-Friend bonus
- Flexible Pay – Get early access to your earned wages with Wagestream
- Generous Time Off – 31 days of holiday per year (pro-rata), including bank holidays
- Wellbeing Support – Access to our Team Assistance Programme for confidential advice and support
- Peace of Mind – Life Insurance for financial security
Milestones
- 1 year: Enhanced Maternity & Paternity payment – as part of our family we\’ll help support yours
- 1 year: Volunteer Day – an annual day paid for you to give back to our local community
- 3 years: £200 bonus + holiday increase to 32 days
- 5 years\’: £400 bonus + holiday increase to 33 days
- 10 years\’: 2- week paid sabbatical
Equality Opportunity Statement
State of Play Hospitality is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and team members, regardless of race, religion, sex, sexual orientation, neurodiversity, marital or civil union status, age, nationality, disability, pregnancy, citizenship, gender identity or expression, or any other characteristic protected by law.
Bartender employer: Bounce
Contact Detail:
Bounce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender
✨Tip Number 1
Familiarise yourself with the core values and leadership principles of State of Play Hospitality. During your interactions, whether in person or online, demonstrate how your personal values align with theirs, especially around teamwork and customer service.
✨Tip Number 2
Showcase your passion for hospitality by sharing specific examples of how you've created memorable experiences for guests in previous roles. This will help you stand out as someone who truly understands the importance of exceptional service.
✨Tip Number 3
Engage with Bounce's social media platforms to get a feel for their culture and community. Comment on posts or share your thoughts about their events to show your enthusiasm and interest in being part of their team.
✨Tip Number 4
Prepare to discuss your knowledge of beverages and food pairings during any informal chats or interviews. Being able to speak confidently about drink options and menu items will demonstrate your commitment to providing a high-quality experience.
We think you need these skills to ace Bartender
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what State of Play Hospitality is looking for in a bartender. Highlight your passion for hospitality and ability to create memorable experiences.
Tailor Your CV: Make sure your CV reflects relevant experience in bartending or customer service. Emphasise skills like product knowledge, teamwork, and your ability to create a positive atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how you align with their core values and leadership principles, and provide examples of how you've delivered exceptional service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Bounce
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences where you created memorable moments for guests, as this aligns with the company's core values.
✨Demonstrate Product Knowledge
Familiarise yourself with common cocktails, beers, and spirits before the interview. Being able to discuss your favourite drinks or suggest pairings shows that you are knowledgeable and ready to provide an exceptional experience.
✨Emphasise Teamwork
State of Play values teamwork highly, so be prepared to discuss how you've successfully worked in a team environment. Share examples of how you contributed to a positive atmosphere and supported your colleagues.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face as a bartender. Be ready to explain how you would handle difficult situations or ensure guest satisfaction, demonstrating your problem-solving skills and ability to create positive energy.