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- Tasks: Lead a vibrant team to create unforgettable experiences for our guests.
- Company: Join State of Play Hospitality, where we celebrate the power of hospitality.
- Benefits: Enjoy competitive pay, generous time off, and exclusive discounts.
- Why this job: Be the ringleader in a fun environment that values teamwork and excellence.
- Qualifications: Passion for service and leadership skills are essential.
- Other info: Opportunities for career growth and community involvement await you.
The predicted salary is between 31000 - 42000 £ per year.
Salary - £31,000 per annum base pay + estimated service charge of £6,500–£11,500 per annum
Company and Brand Statement: At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking friendly and outgoing individuals to join our team. If you have a passion for providing exceptional service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you!
Overview of Role: The Assistant Manager helps the master of ceremonies, the General Manager, with ensuring a strong culture, maintaining Company values, while delivering entertainment unmatched in the market. This position is the ringleader running the shift to help our team members exceed our guests’ expectations. This individual embraces our standards, systems, welcomes change within a growing Company, and leads by example every shift. The Assistant Manager leads the way to go the extra mile for our guests and understands we work with each other to support one another.
Benefits:
- Celebrate Together – An annual company party to recognise and reward our team
- Exclusive Discounts – Perks for you, your friends, and family across our venues
- Stay Fuelled – Free staff meals on shift
- Refer & Earn – Get rewarded with our Refer-a-Friend bonus
- Flexible Pay – Get early access to your earned wages with Wagestream
- Generous Time Off – 31 days of holiday per year (pro-rata), including bank holidays
- Vision Care for our managers – Free eye tests to keep you seeing clearly
- Wellbeing Support – Access to our Team Assistance Programme for confidential advice and support
- Peace of Mind – Life Insurance for financial security
Milestones:
- 1 year: Enhanced Maternity & Paternity payment - as part of our family we’ll help support yours
- 1 year: Volunteer Day - an annual day paid for you to give back to our local community
- 3 years: £200 bonus + holiday increase to 32 days
- 5 years: £400 bonus + holiday increase to 33 days
- 10 years: 2-week paid sabbatical
Equality Opportunity Statement: State of Play Hospitality is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and team members, regardless of race, religion, sex, sexual orientation, neurodiversity, marital or civil union status, age, nationality, disability, pregnancy, citizenship, gender identity or expression, or any other characteristic protected by law.
Assistant Manager employer: Bounce Ping Pong Ltd.
Contact Detail:
Bounce Ping Pong Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out State of Play Hospitality's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Show off your initiative! During the interview, share examples of how you've gone the extra mile for customers or supported your team in the past. This aligns perfectly with the company's core value of taking the initiative.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Bounce and ready to dive into the exciting world of hospitality.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and outgoing side of you that matches our vibe at State of Play. Don’t be afraid to share a bit about what makes you tick and why you’re passionate about hospitality.
Tailor Your Application: Make sure to tailor your application to the Assistant Manager role. Highlight your experience in leading teams and providing exceptional service. We love seeing how you align with our core values, so don’t hold back on showcasing those relevant experiences!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our company and what we stand for while you’re at it!
How to prepare for a job interview at Bounce Ping Pong Ltd.
✨Know the Company Culture
Before your interview, take some time to understand State of Play Hospitality's core values and leadership principles. Familiarise yourself with their commitment to exceptional service and how they celebrate wins. This will help you align your answers with what they value most.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with guests. Prepare examples from your past experiences where you've gone the extra mile for customers or supported your colleagues. Highlighting your friendly and outgoing nature will resonate well with the interviewers.
✨Demonstrate Initiative and Problem-Solving
Be ready to discuss situations where you've taken the initiative or solved problems effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will show that you embody the proactive spirit they’re looking for in a candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. Inquire about their approach to team culture or how they celebrate successes. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.