Technical Support Engineer

Technical Support Engineer

Full-Time 50000 - 60000 Β£ / year (est.) No working from home possible
Bounce Digital

At a Glance

  • Tasks: Debug production issues and ship code to enhance the product.
  • Company: Exciting YC-backed AI startup revolutionising technology in Europe.
  • Benefits: Competitive salary, equity options, and a clear career progression.
  • Other info: Collaborate directly with the CTO and founders in a fast-paced environment.
  • Why this job: Join a dynamic team and transition to a Product Engineer role in 12–18 months.
  • Qualifications: 1–2 years of commercial software engineering experience required.

The predicted salary is between 50000 - 60000 Β£ per year.

  • Technical Product Support Engineer | Β£50–60k + Equity | London
  • No sponsorship opportunities unfortunately
  • I'm working with a

YC-backed AI startup that's building one of the most exciting AI products in Europe.

They're looking for a

Technical Product Support Engineer to join their engineering team.

This isn't traditional support.

You'll sit between

Engineering, Product and Customer Success , investigating production issues, debugging customer problems and shipping code that improves the product.

The founders see it as a genuine pathway into a

Product Engineer position within 12–18 months.

Tech

You'll be

  • Debugging production issues
  • Shipping fixes alongside Product Engineers
  • Working directly with the CTO and founders
  • Improving internal tooling and support processes

Looking for

  • 1–2 years' commercial software engineering experience
  • #J-18808-Ljbffr

Technical Support Engineer employer: Bounce Digital

As a Lead Software Engineer at our innovative company, you will be part of a dynamic team dedicated to creating impactful solutions for climate change. We offer a flexible remote work environment, competitive salary, and opportunities for professional growth, ensuring that your contributions are recognised and valued. Join us in making a meaningful difference while enjoying a supportive work culture that fosters collaboration and creativity.

Bounce Digital

Contact Details:

Bounce Digital Recruitment Team

We think you need these skills to ace Technical Support Engineer

Communication Skills
Python
Problem-Solving Skills
SQL
Data Engineering
ETL/ELT Processes
Data Pipeline Development