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For Companies At a Glance
- Tasks: Be the go-to person for customer queries and build strong relationships with key accounts.
- Company: Join Boughey Distribution, a leader in food storage and transport with a 60-year legacy.
- Benefits: Enjoy a competitive salary, hybrid working, 33 days holiday, and discounts on shopping and travel.
- Why this job: Make a real impact by delivering excellent customer experiences and growing your career.
- Qualifications: Strong communication skills and a passion for customer service; training provided for new systems.
- Other info: Dynamic work environment with extensive training and progression opportunities across the NWF Group.
The predicted salary is between 22000 - 30000 £ per year.
Are you customer focused and passionate about delivering an excellent customer experience? We are looking for someone like you to join our team in Wardle on a permanent full-time basis.
Benefits
- £26,592.04 per annum
- Hybrid working Monday to Friday 8.30am to 5pm
- 33 days holiday inc bank holidays with the option to buy more
- Extensive progression opportunities across the wider group that has 2 other businesses
- Extensive training opportunities with funded accredited courses
- Medicash Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
- Long service awards
- Attendance bonus
- The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking
Day to Day
- Point of contact for customer enquiries both verbally and in writing, responsible for resolving these queries within given timeframes
- Develop and take responsibility for key accounts, ensuring we provide excellent customer service by developing a thorough understanding of their expectations and requirements, providing the correct advice and service levels on the back of this
- Expand existing customer relationships and support new sales by proposing new solutions to meet customer needs
- Complete administration duties with the highest accuracy including inputting customer and order information into the system and generating reports to stakeholders
- Where required, attend customer meetings acting as the link between customers and internal teams
What will you bring?
- Excellent communication skills both verbal and written
- Strong IT skills including Microsoft Office suite with the ability to pick up new systems; experience with SAP would be advantageous but not essential as full training will be provided
- Proactive and organised with the ability to multitask in a fast-paced environment
- Customer centric and passionate about delivering an excellent customer experience
Who are Boughey?
NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!
What makes Boughey Distribution different?
We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Key Account Executive in Wardle employer: Boughey Logistics
Contact Detail:
Boughey Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Executive in Wardle
✨Tip Number 1
Get to know the company inside out! Research Boughey Distribution and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role is all about customer interaction, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those verbal and written skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing that Key Account Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Boughey Distribution!
We think you need these skills to ace Key Account Executive in Wardle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Executive role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Show Off Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. Don’t forget to proofread for any typos or errors – we want to see your best work right from the start!
Be Proactive and Organised: In your application, give examples of how you've managed multiple tasks or projects in a fast-paced environment. We love seeing candidates who can juggle responsibilities while keeping a cool head!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Boughey Logistics
✨Know Your Customer
Before the interview, research Boughey Distribution and their customer base. Understand their services and how they deliver excellent customer experiences. This will help you demonstrate your customer-centric approach during the interview.
✨Showcase Your Communication Skills
Since excellent communication is key for a Key Account Executive, prepare examples of how you've effectively communicated with customers in the past. Be ready to discuss how you resolved queries and built relationships, as this will highlight your suitability for the role.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks in a fast-paced environment. Bring examples of how you've prioritised tasks or handled administrative duties accurately. This will show that you can thrive in the dynamic setting at Boughey.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
