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For Companies At a Glance
- Tasks: Be the go-to person for customer queries and build strong relationships with key accounts.
- Company: Join Boughey, a forward-thinking company with a commitment to sustainability and community.
- Benefits: Enjoy a competitive salary, hybrid working, 33 days holiday, and discounts on shopping and more!
- Why this job: Make a real difference in customer experience while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service; training provided for new systems.
- Other info: Dynamic workplace with extensive progression opportunities across a diverse group of businesses.
The predicted salary is between 22000 - 30000 £ per year.
Are you customer focused and passionate about delivering an excellent customer experience? We are looking for someone like you to join our team in Wardle on a permanent full-time basis.
Why Boughey?
- £26,592.04 per annum
- Hybrid working Monday to Friday 8.30am to 5pm
- 33 days holiday including bank holidays with the option to buy more
- Extensive progression opportunities across the wider group that has 2 other businesses
- Extensive training opportunities with funded accredited courses
- Medicash Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
- Long service awards
- Attendance bonus
- The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking
Day to Day
- Point of contact for customer enquiries both verbally and in writing, responsible for resolving these queries within given timeframes
- Develop and take responsibility for key accounts, ensuring we provide excellent customer service by developing a thorough understanding of their expectations and requirements, providing the correct advice and service levels on the back of this
- Expand existing customer relationships and support new sales by proposing new solutions to meet customer needs
- Complete administration duties with the highest accuracy including inputting customer and order information into the system and generating reports to stakeholders
- Where required, attend customer meetings acting as the link between customers and internal teams
What will you bring?
- Excellent communication skills both verbal and written
- Strong IT skills including Microsoft office suite with the ability to pick up new systems; experience with SAP would be advantageous but not essential as full training will be provided
- Proactive and organised with the ability to multitask in a fast-paced environment
- Customer centric and passionate about delivering an excellent customer experience
Who are Boughey?
NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!
What makes Boughey Distribution different?
We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Key Account Executive in London employer: Boughey Logistics
Contact Detail:
Boughey Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Executive in London
✨Tip Number 1
Get to know the company inside out! Research Boughey and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering excellent customer service, make sure you can articulate your thoughts clearly. Role-play with a friend or use online resources to sharpen your verbal and written skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing that Key Account Executive role.
✨Tip Number 4
Don’t forget to follow up! After any interviews or meetings, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the position!
We think you need these skills to ace Key Account Executive in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Executive role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you're genuinely interested in the position!
Showcase Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. Don't forget to proofread for any typos or errors – we want to see your attention to detail!
Demonstrate Your Customer Focus: In your application, share specific examples of how you've delivered great customer experiences in the past. We love hearing about your proactive approach and how you’ve gone the extra mile for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Boughey Logistics
✨Know Your Customer Focus
Make sure you understand what excellent customer service means to Boughey. Research their values and think about how your past experiences align with their commitment to customer satisfaction. Be ready to share specific examples of how you've gone above and beyond for customers.
✨Brush Up on Your IT Skills
Since strong IT skills are essential, especially with Microsoft Office and potentially SAP, take some time to familiarise yourself with these tools. If you have experience with similar systems, be prepared to discuss how you adapted to new technologies in the past.
✨Prepare for Multitasking Scenarios
Given the fast-paced environment, think of situations where you've successfully managed multiple tasks at once. Prepare to discuss how you prioritised your workload and maintained accuracy under pressure, as this will show your proactive and organised nature.
✨Show Your Passion for the Role
During the interview, let your enthusiasm for the Key Account Executive position shine through. Talk about why you’re excited about the opportunity to develop key accounts and how you plan to expand customer relationships. This will demonstrate your genuine interest in contributing to Boughey's success.
