At a Glance
- Tasks: Be the go-to person for customer queries and manage orders using SAP.
- Company: Join Boughey, a dynamic company with a focus on customer service excellence.
- Benefits: Enjoy a competitive salary, overtime pay, and discounts on shopping and travel.
- Other info: Benefit from extensive training and a supportive team culture.
- Why this job: Kickstart your career in a fast-paced environment with plenty of growth opportunities.
- Qualifications: Experience in administration and a passion for customer service are essential.
The predicted salary is between 26066 - 26066 € per year.
We are looking to appoint an experienced administrator to our Value Added Services department, committed to providing first class service to our customers. This is a fast paced warehousing environment with ample opportunity to grow and develop.
Why Boughey?
- £26,066.64 per annum plus enhanced overtime
- 4 on 4 off shift pattern, 6am to 6pm
- Extensive progression opportunities across the wider group that has 2 other businesses
- Extensive training opportunities with funded accredited courses
- Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
- Medicash
- Long service awards
- Holiday purchase scheme
- The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking
Day to Day
- Be the main point of contact for business customers using SAP for production manage enquiries and troubleshoot any issues, maintaining communication with customers to provide updates
- Monitor and maintain SAP systems and inventory levels coordinating with suppliers for timely replenishment
- Manage and prioritise customer orders from receipt to delivery, coordinating with the production team to ensure all orders are fulfilled to customer requirements & maintain accurate customer records
Customer Service Administrator in Chester employer: Boughey Logistics
Boughey is an exceptional employer that prioritises the growth and development of its employees within a dynamic and fast-paced warehousing environment. With competitive salaries, extensive training opportunities, and a range of employee benefits including discounts on various services and a supportive work culture, Boughey fosters a rewarding atmosphere for those looking to advance their careers while delivering first-class service to customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Chester
✨Tip Number 1
Get to know the company inside out! Research Boughey's values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can seriously boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think about how your past experiences align with the role and be ready to share specific examples.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Service Administrator in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration and customer service. We want to see how you've provided first-class service in previous roles, so don’t hold back on those examples!
Showcase Your Skills:Mention any specific skills related to SAP or inventory management. If you’ve got experience in a fast-paced environment, let us know! We love candidates who can thrive under pressure.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about customer service and how you can contribute to our Value Added Services department. Keep it engaging and personal.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Boughey Logistics
✨Know Your Stuff
Make sure you’re familiar with SAP and how it works, as this role heavily relies on it. Brush up on your knowledge of inventory management and customer service best practices to show that you’re ready to hit the ground running.
✨Show Your Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to resolve issues or improve customer satisfaction—this will demonstrate your commitment to first-class service.
✨Be Ready for a Fast-Paced Environment
Since this is a fast-paced warehousing environment, be prepared to discuss how you handle pressure and prioritise tasks. Share experiences where you successfully managed multiple responsibilities at once, showcasing your organisational skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and progression paths. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
