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For Companies At a Glance
- Tasks: Be the go-to person for customer queries and build strong relationships with key accounts.
- Company: Join Boughey, a forward-thinking company with a commitment to sustainability and community.
- Benefits: Enjoy a competitive salary, hybrid working, 33 days holiday, and extensive training opportunities.
- Other info: Dynamic workplace with excellent progression opportunities across a diverse group of businesses.
- Why this job: Make a real difference in customer experience while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service; IT skills are a plus.
The predicted salary is between 26070 - 26070 £ per year.
Are you customer focused and passionate about delivering an excellent customer experience? We are looking for someone like you to join our team in Lymedale on a permanent full-time basis.
Why Boughey?
- £26,070.63 per annum
- Hybrid working Monday to Friday 8.30am to 5pm
- 33 days holiday including bank holidays with the option to buy more
- Extensive progression opportunities across the wider group that has 2 other businesses
- Extensive training opportunities with funded accredited courses
- Medicash Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
- Long service awards
- Attendance bonus
- The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking
Day to Day:
- Point of contact for customer enquiries both verbally and in writing, responsible for resolving these queries within given timeframes
- Develop and take responsibility for key accounts, ensuring we provide excellent customer service by developing a thorough understanding of their expectations and requirements, providing the correct advice and service levels on the back of this
- Expand existing customer relationships and support new sales by proposing new solutions to meet customer needs
- Complete administration duties with the highest accuracy including inputting customer and order information into the system and generating reports to stakeholders
- Where required, attend customer meetings acting as the link between customers and internal teams
What will you bring?
- Excellent communication skills both verbal and written
- Strong IT skills including Microsoft office suite with the ability to pick up new systems; experience with SAP would be advantageous but not essential as full training will be provided
- Proactive and organised with the ability to multitask in a fast-paced environment
- Customer centric and passionate about delivering an excellent customer experience
Who are Boughey?
NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!
What makes Boughey Distribution different?
We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Account Executive Executive employer: Boughey Logistics
Contact Detail:
Boughey Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive Executive
✨Tip Number 1
Get to know the company inside out! Research Boughey and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the point of contact for customer enquiries, being articulate and confident is key. Try role-playing common scenarios with a friend or family member to get comfortable with potential questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Account Executive Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Executive role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Showcase Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. Don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Demonstrate Your Customer Focus: In your application, share specific examples of how you've delivered great customer experiences in the past. This will help us understand your approach and passion for customer service, which is super important to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Boughey Logistics
✨Know Your Customer Focus
Make sure you can articulate your understanding of customer service and why it's important. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you’re not just passionate about the role, but also have the skills to back it up.
✨Brush Up on Your IT Skills
Since strong IT skills are essential for this role, take some time to familiarise yourself with Microsoft Office and any other relevant software. If you have experience with SAP, be ready to discuss it. If not, don’t worry—just show your willingness to learn new systems quickly.
✨Prepare for Key Account Management Questions
Expect questions about how you would handle key accounts and customer relationships. Prepare specific scenarios where you successfully managed client expectations or resolved issues. This will demonstrate your proactive approach and organisational skills.
✨Show Your Multitasking Abilities
In a fast-paced environment, multitasking is crucial. Be ready to share examples of how you've effectively managed multiple tasks or projects at once. Highlighting your ability to stay organised under pressure will resonate well with the interviewers.