Bottomline is looking for a Customer Success Manager within Risk Solutions to optimize the customer journey and drive retention and revenue across an assigned portfolio. You will be the main contact, guiding customers to their goals and demonstrating the value of Bottomline's strategic partnership.
You will collaborate with Sales, Support, and Product teams to identify upsell opportunities, review contracts, and ensure adoption and health of customers through regular monthly reviews.
#J-18808-Ljbffr
Strategic CSM - Risk & Revenue Growth in Payments in Theale employer: Bottomline
At Bottomline, we pride ourselves on being a global leader in business payments and cash management, offering a dynamic work environment that fosters innovation and growth. Our culture is built on collaboration and customer-centricity, providing employees with ample opportunities for professional development and the chance to make a meaningful impact in a fast-paced industry. Join us in our mission to transform the way businesses pay and get paid, and enjoy the benefits of working in a supportive and inclusive atmosphere.
