At a Glance
- Tasks: Design and implement innovative payment solutions for diverse clients.
- Company: Join Bottomline, a global leader in business payments with 30 years of experience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in the financial sector while collaborating with passionate teams.
- Qualifications: Experience in payments analysis and strong problem-solving skills required.
- Other info: Dynamic work environment with a focus on innovation and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We are looking for passionate individuals to join our team and help drive impactful results for our customers. If you are dedicated to delighting customers and promoting growth and innovation - we want you on our team!
The Role: The Solution Analyst is a player/coach role and is a key member of project and services teams who will work with Bottomline’s Financial Messaging customers to design and implement robust, scalable, and secure solutions that meet the business requirements of our clients. This role involves collaborating with various stakeholders, internal and external.
How you will contribute:
- Drive consistency and look for opportunities to improve efficiency in the practice
- Metrics driven environment – understand revenue milestones, margins, utilization, etc.
- Focus on both customer delight and continuous seeking out of new opportunities to expand employee and customer relationships
- Escalation – Address team/individual issues before they become a problem
- Proactive Escalation – ensure leadership is aware of challenges that lead to large cost burden or extended time to revenue
- Collaborate with other Team Leads in Financial Messaging to develop/share best practices
- Design and execute technical delivery plan on the most complex projects
- Learn and apply product knowledge to develop and create comprehensive architectural design documents that align with the business objectives and technical requirements.
- Risk Management – Proactively identify potential risks and issues in solution designs and develop mitigation strategies
- Performance Optimization - Ensure solutions are optimized for performance, scalability, and security
- Technology Evaluation - Stay up to date with emerging technologies and trends, and evaluate their potential impact on current and future projects
- Expands knowledge - Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organization capability and gain business advantage
- Builds and reinforces customer relationships - Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities
What will make you successful:
- Conflict resolution experience - dealing with team dynamics, resolving conflicts, and team facilitating discussions
- Experience or equivalent expertise in payments solutions analysis, technical program delivery, or a related field
- Proven knowledge in the Financial or payments industry
- Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives
- Able to demonstrate ISO 20022, FINPlus and SWIFT messaging, with experience in developing and interpreting data models
- Configuration for SWIFT channels e.g. SWIFTNet FINPlus, Interact, FileAct, FIN
- Demonstrated proficiency in payments technology platforms, including hands-on experience with major clearing market infrastructures
- Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
- Must be a problem solver. Ability to research, analyze and provide a solution to newly identified issues
- Team focused with strong collaboration and communications skills
- Emphasis on attention to detail and quality
Preferred qualifications, capabilities, and skills:
- Knowledge of High Value Payments Systems, Low Value Payments Systems, and Real Time Payment rails, e.g. CHAPS, SEPA, FPS, BACS, SIC IP
- Skilled in JIRA tooling to create and manage backlog of development stories and analysis tasks
Solution Analyst employer: Bottomline
Contact Detail:
Bottomline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Bottomline and understanding their products and services. We want you to show genuine interest and enthusiasm for the role of Solution Analyst, so dive deep into their financial messaging solutions and think about how you can contribute.
✨Tip Number 3
Practice your problem-solving skills! As a Solution Analyst, you’ll need to demonstrate your ability to tackle complex issues. We suggest doing mock interviews or case studies to sharpen your analytical thinking and conflict resolution abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace Solution Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solution Analyst role. Highlight your experience in payments solutions and technical program delivery, as well as any relevant skills that match the job description.
Showcase Your Problem-Solving Skills: We love problem solvers! Use your application to demonstrate how you've tackled challenges in the past, especially in team settings. Share specific examples that show your conflict resolution experience and ability to collaborate effectively.
Be Clear and Concise: Strong technical writing skills are a must for this role. When crafting your application, ensure that you communicate your ideas clearly and concisely. Avoid jargon unless it's necessary, and make it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Bottomline
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment solutions and the financial messaging landscape. Familiarise yourself with ISO 20022, SWIFT messaging, and any relevant technologies. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about specific challenges you've faced in payments analysis or technical delivery, and be ready to explain your thought process and the outcomes. This will demonstrate your ability to think critically and act decisively.
✨Emphasise Collaboration and Communication
Since this role involves working with various stakeholders, be prepared to discuss your experience in team dynamics and conflict resolution. Share examples of how you've successfully collaborated with others to achieve project goals, as this will highlight your team-focused mindset.
✨Be Metrics-Driven
Understand key performance indicators related to revenue milestones and efficiency. Be ready to discuss how you've used data to drive decisions in past projects. Showing that you can think in terms of metrics will align well with Bottomline's focus on performance optimisation.