Hybrid SaaS Technical Support Analyst (ITIL) in Reading

A leading company in business payments is seeking a Customer Service representative to join their team in Reading. This hybrid role involves diagnosing and resolving customer queries, ensuring high service levels, and working within a structured case management system. Ideal candidates will have experience in customer service, particularly in a SaaS environment, and possess strong communication and problem-solving skills.#J-18808-Ljbffr