Bottomline in Reading, United Kingdom, is hiring a Customer Success Administrator for a hybrid role based in Theale. You will own the churn log and ensure accurate renewal information, reporting risk and churn data for forecasting.
You will build trust with internal teams, maintain up-to-date churn insights, and support project outcomes under the Director of Customer Success. This entry level position welcomes diverse career stages and aims to protect revenue while growing customer value.
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Customer Success Associate - Churn & Renewal Focus in Reading employer: Bottomline
At Bottomline, we pride ourselves on being a global leader in business payments and cash management, offering a dynamic work environment that fosters innovation and growth. Our culture is built on collaboration and customer-centricity, providing employees with ample opportunities for professional development and the chance to make a meaningful impact in a fast-paced industry. Join us in our mission to transform the way businesses pay and get paid, and enjoy the benefits of working in a supportive and inclusive atmosphere.
