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- Tasks: Lead a team to ensure high-quality software through testing and automation.
- Company: Join Bottomline, a global leader in business payments with over 30 years of experience.
- Benefits: Enjoy a collaborative culture, professional development opportunities, and a commitment to inclusivity.
- Why this job: Be part of a transformative company that values innovation and customer satisfaction.
- Qualifications: 5+ years in software quality engineering, with leadership experience and strong technical skills required.
- Other info: Open to all career stages; we support diverse needs and promote an inclusive workplace.
The predicted salary is between 48000 - 72000 £ per year.
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We are looking for passionate individuals to join our team and help drive impactful results for our customers. If you are dedicated to delighting customers and promoting growth and innovation - we want you on our team!
The Role: We are seeking a highly skilled and experienced QA Manager in Software Quality. The ideal candidate will possess a strong technical background, exceptional communication skills, and proven managerial expertise. This role requires a proactive approach to market research, ensuring the integration of the latest technologies into our quality engineering processes throughout the software development lifecycle. This role will report to the Senior Director, Software Quality Engineering for the PTX portfolio and will be based out of the Theale, UK office.
How you will contribute:
- Technical Leadership: Lead and oversee the automation and manual engineers in the quality engineering team, ensuring the delivery of high-quality software products. Help develop and implement comprehensive quality engineering strategies, methodologies, and best practices. Stay abreast of emerging technologies and industry trends, integrating them into the quality engineering processes. Conduct regular code reviews, test plan assessments, and performance evaluations to ensure adherence to quality standards. Collaborate with cross-functional teams to define and implement automated testing frameworks and tools.
- Communication and Collaboration: Foster a culture of open communication and collaboration within the team and across departments. Effectively communicate complex technical concepts to both technical and non-technical stakeholders. Provide regular updates to senior management on quality metrics, project status, and potential risks. Facilitate knowledge sharing and continuous learning within the team through workshops, training sessions, and mentorship programs.
- Managerial Skills: Manage and mentor a team of software quality engineers, providing guidance, support, and professional development opportunities. Set clear performance goals, conduct performance reviews, and provide constructive feedback. Allocate resources effectively to meet project deadlines and ensure optimal team performance. Drive continuous improvement initiatives to enhance team productivity and efficiency.
- Quality Assurance and Compliance: Ensure compliance with industry standards, regulations, and best practices in quality engineering. Develop and maintain comprehensive documentation for quality engineering processes, tools, and methodologies. Implement and monitor key performance indicators (KPIs) to measure the effectiveness of quality engineering efforts. Lead root cause analysis and corrective action initiatives to address quality issues and prevent recurrence.
What will make you Successful:
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
- Minimum of 5 years of experience in software quality engineering, with at least 2 years in a quality engineering leadership role (Team lead, QA Manager).
- Technical expertise in software testing, automation frameworks, and quality assurance methodologies.
- Proven experience in managing and mentoring high-performing teams.
- Excellent communication and interpersonal skills, with the ability to convey technical concepts to diverse audiences.
- Strong problem-solving skills and a proactive approach to identifying and addressing quality issues.
- Familiarity with industry standards and regulations related to software quality engineering.
Preferred Skills:
- Experience with Agile and DevOps methodologies.
- Proficiency in any one or more of the following programming languages - Java, JS, Python, or C#.
- Knowledge of cloud-based testing tools and environments.
- Certification in quality engineering or software testing (e.g., ISTQB, CSTE).
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We are proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
QA Manager employer: Bottomline
Contact Detail:
Bottomline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QA Manager
✨Tip Number 1
Familiarise yourself with the latest trends in software quality engineering. This role requires a proactive approach to integrating new technologies, so being well-versed in current industry standards will help you stand out.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlight how you've fostered collaboration and communication within your team, as these are key aspects of the QA Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented quality assurance methodologies and best practices in past roles. Being able to articulate your hands-on experience will demonstrate your technical expertise.
✨Tip Number 4
Network with professionals in the field, especially those who have experience in Agile and DevOps methodologies. Engaging with others can provide insights into the company culture and expectations, which can be beneficial during interviews.
We think you need these skills to ace QA Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in software quality engineering and leadership. Emphasise your technical skills, particularly in automation frameworks and programming languages mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and your understanding of Bottomline's mission. Mention specific examples of how you've driven quality improvements in previous roles and how you can contribute to their team.
Highlight Managerial Experience: Since the role requires managerial skills, be sure to detail your experience in leading teams, mentoring engineers, and managing projects. Use metrics to demonstrate your success in improving team performance and delivering high-quality software.
Showcase Communication Skills: Given the importance of communication in this role, provide examples of how you've effectively communicated complex technical concepts to both technical and non-technical stakeholders. This could include presentations, reports, or cross-departmental collaborations.
How to prepare for a job interview at Bottomline
✨Showcase Your Technical Expertise
As a QA Manager, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with automation frameworks, software testing methodologies, and any relevant programming languages like Java, JS, Python, or C#. Highlight specific projects where you successfully implemented quality engineering strategies.
✨Communicate Clearly and Effectively
Since the role involves collaboration with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Use examples from your past experiences to illustrate how you've communicated effectively within teams and across departments.
✨Emphasise Leadership and Mentoring Skills
The position requires managing and mentoring a team of engineers. Prepare to discuss your leadership style, how you set performance goals, and your approach to providing constructive feedback. Share examples of how you've fostered a culture of continuous learning and improvement within your team.
✨Demonstrate a Proactive Approach to Quality
Be ready to talk about how you stay updated on industry trends and emerging technologies. Discuss any initiatives you've led for continuous improvement in quality assurance processes, including how you've handled root cause analysis and corrective actions in previous roles.
