Operations Compliance Manager

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We are looking for passionate individuals to join our team and help drive impactful results for our customers. If you are dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role: The Operations Compliance Manager is responsible for overseeing the group’s compliance with SWIFT, BACS, FINMA, FCA, and Pay.UK obligations. As a subject matter expert on the group’s compliance requirements in this area, you will work with team members across the group to drive compliance initiatives, best practice standards, and work on audits. The Operations Compliance Manager will play a key role in advising on strategic approach, contractual requirements, auditing processes, and supporting cross-functional teams in maintaining regulatory compliance.

How you will contribute:

• Develop, implement, and manage the organization’s compliance framework for its SWIFT, BACS, FINMA, FCA, and Pay.UK obligations.
• Monitor compliance with applicable SWIFT, BACS, FINMA, FCA, and Pay.UK obligations, regulations, and industry standards from a legal perspective.
• Understand our contractual and regulatory requirements to FCA, BACS, SWIFT, FINMA, and Pay.UK and perform risk assessments to identify and prioritize key business risks in relation to these requirements.
• Assess the effectiveness of internal controls by reviewing processes, documentation, and procedures to ensure accuracy and adherence to FCA, BACS, SWIFT, FINMA, and Pay.UK requirements.
• Provide counsel and training to internal stakeholders on SWIFT, BACS, FINMA, FCA, and Pay.UK obligations, policies, and best practices.
• Establish and enforce legal policies and procedures for ensuring alignment with SWIFT, BACS, FINMA, FCA, and Pay.UK requirements.
• Serve as the primary legal point of contact for SWIFT, BACS, FINMA, FCA, and Pay.UK in relation to any regulatory issues that arise.
• Lead incident response efforts related to SWIFT, BACS, FINMA, FCA, and Pay.UK breaches, including investigation, reporting, and mitigation strategies.
• Collaborate with legal, product, technical, cybersecurity, and business teams to ensure a compliant approach in all operations and initiatives.
• Monitor emerging trends and legislative developments to anticipate and address compliance risks.
• Assist with internal and external SWIFT, BACS, FINMA, FCA, and Pay.UK audits and ensure timely remediation of identified issues.
• Conduct horizon scanning of future compliance issues to proactively address regulatory changes.
• Provide updates to the Audit Committee detailing audit findings, recommendations for improvement, and potential impact to the business.
• Track corrective actions implemented by the Audit Committee to address audit findings and ensure ongoing compliance.
• Review all relevant policies annually and update to ensure compliance with current legal and regulatory standards as well as best commercial practices.

What will make you successful:

• Appropriate degree.
• Minimum 5 years of experience overseeing global compliance requirements specifically for the payments and banking sector.
• Appropriate technical knowledge with SWIFT, BACS, FINMA, FCA, and Pay.UK obligations, industry standards, policies, and audits.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We are proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.