At a Glance
- Tasks: Enhance customer journeys and drive engagement while resolving challenges.
- Company: Join Bottomline, a leader in banking solutions with a focus on customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and customer delight.
- Why this job: Make a real impact by optimising customer experiences and driving retention.
- Qualifications: Experience in customer success and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Bottomline is seeking a Customer Success Manager for Rest of World Banking to optimize the customer journey and protect revenue across the assigned portfolio. You will act as the main point of contact, helping customers achieve goals, resolve challenges and drive ongoing engagement.
In this role you will collaborate with Sales, Support, and Product to expand value through upselling and cross-selling, monitor health metrics, and provide monthly reviews to ensure customer delight and renewal.
Strategic Customer Success Manager – Growth & Retention (RoW) in London employer: Bottomline
Bottomline in Theale, UK is an exceptional employer that fosters a collaborative and innovative work culture, where employees are encouraged to grow and develop their skills in a dynamic environment. With a strong focus on employee well-being and professional development, the company offers comprehensive benefits and unique opportunities to engage with cross-functional teams, making it an ideal place for those looking to make a meaningful impact in the Salesforce CPQ and Revenue Systems space.
