At a Glance
- Tasks: Lead SWIFT operations and enhance technical capabilities for high service availability.
- Company: Join Bottomline, a global leader in business payments with 35 years of experience.
- Benefits: Competitive salary, professional growth opportunities, and flexible working arrangements.
- Other info: Inclusive culture that supports talent at all career stages.
- Why this job: Make a real impact in a collaborative environment while driving innovation in payments.
- Qualifications: Expertise in SWIFT Alliance, strong leadership, and problem-solving skills required.
The predicted salary is between 48000 - 72000 £ per year.
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We are looking for passionate individuals to join our team and help drive impactful results for our customers. If you are dedicated to delighting customers and promoting growth and innovation - we want you on our team!
The Role: Bottomline is looking for a Lead SWIFT Operations Engineer to grow with us in a Hybrid work environment out of our London, UK satellite office! This person can work remotely but will be asked to work on occasion out of our London, UK satellite office when needed. This will range from 1-3 days per week to perhaps going several weeks being able to work remotely from home. We are a team of people who are strongly committed to maintaining our fantastic culture, and ensuring our values and principles are lived out daily. We share ideas, innovate together, and support each other personally and professionally in order to delight our customers!
Working collaboratively with customers, partners, and each other, we achieve a common goal of exceeding customer expectations. As a Lead SWIFT Operations Engineer, you will play a key role in scaling and improving our technical capabilities to drive higher service availability, repeatability, and performance across our SWIFT estate. In collaboration with team members, you will be expected to deliver technical, process and organisational changes and improvements in line with the vision set out above.
The SWIFT Operations team are responsible for the day-to-day running of a suite of SWIFT message processing platforms that are business critical to our customers and pivotal to our growth. The team’s core responsibilities include responding to operational issues, deploying UAT and Production changes, capacity management, and implementing automation and monitoring across the complex technology estate. This team draws on a wide range of technical skills required to operate SWIFT platforms including an expert knowledge of SWIFT Alliance, knowledge of Anti-Money Laundering (AML) principles, and technical capabilities to operate Windows and SQL environments.
The ideal candidate will have real world experience working in a global operation, be fanatical about repeatable process and automation, and understand the challenging choices needed to create scale, resilience, security, and availability. Further, this role requires an individual who is driven to lead a technical team and keen to set an example in their work. They should also be business-savvy individuals who can manage complex situations with stakeholders and clients.
How you’ll contribute:
- Lead SWIFT Operations: Ensure stable, secure, and compliant SWIFT platform operations with high availability.
- Technical Direction: Provide expert guidance on SWIFT components, messaging flows, and complex issue resolution.
- Incident & Problem Management: Drive incident response, root-cause analysis, and continuous service improvement.
- Change & Release Control: Oversee and validate changes, ensuring alignment with internal processes, risk controls, and audit.
- Monitoring & Optimisation: Enhance observability, performance, and reliability through proactive maintenance and improvements.
- Security & Compliance: Enforce SWIFT controls and internal security policies across all operational activities.
- Cross-Team Collaboration: Work closely with network, security, compliance, and business stakeholders to resolve issues and enable initiatives.
- Agile / Kanban Execution: Organise teamwork through Kanban boards, manage flow, reduce bottlenecks, and ensure steady.
- Documentation & Standards: Maintain clear operational procedures, runbooks, and process documentation.
- Team Coaching: Support skill development, knowledge sharing, and operational excellence within the engineering team.
What will make you successful:
- Exhaustive knowledge of SWIFT Alliance Products and Components (SWIFT Certified Specialist)
- Formal training in Computer Science or IT
- Leadership: Guides team, mentors engineers
- Clear communication skills to both business and technical teams
- Strategic Thinking: Plans long-term improvements.
- Problem-Solving: Quickly analyses and resolves complex SWIFT-related issues.
- Collaboration: Works effectively with security, network, compliance, and business
- Prioritization: Balances incidents, changes, and Service Orientation: Focused on stability, quality, and customer.
- Risk & Control Mindset: Strong awareness of compliance and operational
- Adaptability: Learns fast and adapts to evolving SWIFT/ISO 20022 Server administration experience on a Windows Server
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and advancement.
- A collaborative and innovative work environment.
- Flexible working arrangements.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We are proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Lead SWIFT Operations Engineer employer: Bottomline
At Bottomline, we pride ourselves on being a global leader in business payments and cash management, offering a dynamic and collaborative work culture that fosters innovation and personal growth. Our London satellite office provides a hybrid working environment, allowing flexibility while ensuring our team remains connected and supported. With a strong commitment to employee development and a focus on exceeding customer expectations, Bottomline is an excellent employer for those looking to make a meaningful impact in the financial technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lead SWIFT Operations Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Bottomline values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Bottomline might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Bottomline!
✨Direct Apply to Bottomline
Let's not forget to apply directly through the Bottomline website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Lead SWIFT Operations Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Bottomline.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Bottomline. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Bottomline
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
