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- Tasks: Lead SWIFT operations and enhance technical capabilities for high service availability.
- Company: Join Bottomline, a global leader in business payments with 35 years of experience.
- Benefits: Competitive salary, professional growth opportunities, and flexible working arrangements.
- Why this job: Make a real impact in a collaborative environment while driving innovation in payments.
- Qualifications: Expertise in SWIFT Alliance, strong leadership, and problem-solving skills required.
- Other info: Inclusive culture that supports talent at all career stages.
The predicted salary is between 48000 - 72000 £ per year.
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We are looking for passionate individuals to join our team and help drive impactful results for our customers. If you are dedicated to delighting customers and promoting growth and innovation - we want you on our team!
The Role: Bottomline is looking for a Lead SWIFT Operations Engineer to grow with us in a Hybrid work environment out of our London, UK satellite office! This person can work remotely but will be asked to work on occasion out of our London, UK satellite office when needed. This will range from 1-3 days per week to perhaps going several weeks being able to work remotely from home. We are a team of people who are strongly committed to maintaining our fantastic culture, and ensuring our values and principles are lived out daily. We share ideas, innovate together, and support each other personally and professionally in order to delight our customers!
Working collaboratively with customers, partners, and each other, we achieve a common goal of exceeding customer expectations. As a Lead SWIFT Operations Engineer, you will play a key role in scaling and improving our technical capabilities to drive higher service availability, repeatability, and performance across our SWIFT estate. In collaboration with team members, you will be expected to deliver technical, process and organisational changes and improvements in line with the vision set out above.
The SWIFT Operations team are responsible for the day-to-day running of a suite of SWIFT message processing platforms that are business critical to our customers and pivotal to our growth. The team’s core responsibilities include responding to operational issues, deploying UAT and Production changes, capacity management, and implementing automation and monitoring across the complex technology estate. This team draws on a wide range of technical skills required to operate SWIFT platforms including an expert knowledge of SWIFT Alliance, knowledge of Anti-Money Laundering (AML) principles, and technical capabilities to operate Windows and SQL environments.
The ideal candidate will have real world experience working in a global operation, be fanatical about repeatable process and automation, and understand the challenging choices needed to create scale, resilience, security, and availability. Further, this role requires an individual who is driven to lead a technical team and keen to set an example in their work. They should also be business-savvy individuals who can manage complex situations with stakeholders and clients.
How you’ll contribute:
- Lead SWIFT Operations: Ensure stable, secure, and compliant SWIFT platform operations with high availability.
- Technical Direction: Provide expert guidance on SWIFT components, messaging flows, and complex issue resolution.
- Incident & Problem Management: Drive incident response, root-cause analysis, and continuous service improvement.
- Change & Release Control: Oversee and validate changes, ensuring alignment with internal processes, risk controls, and audit.
- Monitoring & Optimisation: Enhance observability, performance, and reliability through proactive maintenance and improvements.
- Security & Compliance: Enforce SWIFT controls and internal security policies across all operational activities.
- Cross-Team Collaboration: Work closely with network, security, compliance, and business stakeholders to resolve issues and enable initiatives.
- Agile / Kanban Execution: Organise teamwork through Kanban boards, manage flow, reduce bottlenecks, and ensure steady.
- Documentation & Standards: Maintain clear operational procedures, runbooks, and process documentation.
- Team Coaching: Support skill development, knowledge sharing, and operational excellence within the engineering team.
What will make you successful:
- Exhaustive knowledge of SWIFT Alliance Products and Components (SWIFT Certified Specialist)
- Formal training in Computer Science or IT
- Leadership: Guides team, mentors engineers
- Clear communication skills to both business and technical teams
- Strategic Thinking: Plans long-term improvements.
- Problem-Solving: Quickly analyses and resolves complex SWIFT-related issues.
- Collaboration: Works effectively with security, network, compliance, and business
- Prioritization: Balances incidents, changes, and Service Orientation: Focused on stability, quality, and customer.
- Risk & Control Mindset: Strong awareness of compliance and operational
- Adaptability: Learns fast and adapts to evolving SWIFT/ISO 20022 Server administration experience on a Windows Server
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and advancement.
- A collaborative and innovative work environment.
- Flexible working arrangements.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We are proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Lead SWIFT Operations Engineer employer: Bottomline
Contact Detail:
Bottomline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead SWIFT Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Bottomline and understanding their values and culture. Tailor your responses to show how your skills align with their mission of transforming business payments and delighting customers.
✨Tip Number 3
Practice your technical skills! As a Lead SWIFT Operations Engineer, you'll need to demonstrate your expertise in SWIFT components and problem-solving abilities. Consider mock interviews or coding challenges to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Bottomline team and contributing to their innovative work.
We think you need these skills to ace Lead SWIFT Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Lead SWIFT Operations Engineer role. Highlight your expertise in SWIFT Alliance products and any relevant technical skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for business payments and how you can contribute to our team. Don’t forget to mention your experience with incident management and process improvements.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in previous roles. We love candidates who can think strategically and adapt quickly to challenges, so let us know how you’ve done this!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Bottomline
✨Know Your SWIFT Inside Out
Make sure you brush up on your knowledge of SWIFT Alliance products and components. Be prepared to discuss specific scenarios where you've applied your expertise in SWIFT operations, as this will show your depth of understanding and experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous roles. Highlight your approach to incident management and how you’ve driven continuous service improvement. This will demonstrate your strategic thinking and ability to handle challenges effectively.
✨Emphasise Team Collaboration
Bottomline values teamwork, so be ready to share experiences where you've worked closely with cross-functional teams. Discuss how you’ve collaborated with security, network, and compliance teams to achieve common goals, showcasing your ability to communicate clearly with both technical and business stakeholders.
✨Demonstrate Your Leadership Qualities
As a Lead SWIFT Operations Engineer, you'll need to guide and mentor others. Prepare to talk about your leadership style and how you've supported skill development within your team. This will help convey your readiness to take on a leadership role and contribute to the team's success.