Global Data Protection Officer

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We are looking for passionate individuals to join our team and help drive impactful results for our customers. If you are dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Global Data Protection Officer (DPO) is responsible for overseeing global data privacy and compliance initiatives, ensuring adherence to international data protection laws, and driving best practices in legal compliance, data governance, and security. The Global DPO will play a key role in advising on data privacy issues, auditing internal processes, and supporting cross-functional teams in maintaining regulatory compliance.

How will you Contribute:

• Develop, implement, and manage the organization’s global data protection and privacy compliance framework within the Internal Audit Team.
• Monitor compliance with applicable data protection laws, regulations, and industry standards from a legal perspective.
• Provide legal counsel and training to internal stakeholders on data protection obligations, policies, and best practices.
• Conduct data protection impact assessments (DPIAs) and risk assessments for new projects, technologies, and third-party engagements.
• Establish and enforce legal policies and procedures for handling personal data, ensuring alignment with global regulatory requirements.
• Serve as the primary legal point of contact for regulatory authorities and data subjects regarding data protection issues.
• Lead legal incident response efforts related to data breaches, including investigation, reporting, and mitigation strategies.
• Collaborate with legal, IT, cybersecurity, and business teams to ensure a privacy-by-design approach in all operations and initiatives.
• Monitor emerging data privacy trends and legislative developments to anticipate and address legal compliance risks.
• Oversee internal and external legal data protection audits and ensure timely remediation of identified issues.
• Conduct horizon scanning of future compliance issues to proactively address regulatory changes.
• Support data privacy compliance efforts across the organization.
• Oversee the creation, enforcement, and updates of the Customer Privacy Policy to ensure transparency and compliance.
• Ensure compliance with international data transfer regulations, including SCCs, and other applicable frameworks.
• Manage and respond to Data Subject Access Requests (DSARs) in accordance with global privacy laws.
• Develop and enforce the organization’s Data Retention Policy to align with legal, regulatory, and business needs.
• Address data privacy contractual issues and queries, ensuring all agreements comply with relevant laws and internal policies.
• Provide updates to Audit Committee detailing audit findings, recommendations for improvement, and potential impact to the business.
• Track corrective actions implemented by Audit Committee to address audit findings and ensure ongoing compliance.

What will make you Successful:

• In-depth knowledge of GDPR (UK and EU) and FADP, and other global data protection laws and standards.
• Strong leadership and communication skills with the ability to influence stakeholders at all levels.
• Experience working in a multinational or highly regulated environment.
• Strong analytical and problem-solving abilities with a proactive approach to legal compliance and risk management.

Preferred Technical Skills:

• In-depth knowledge of CCPA, CPRA and Personal Data Protection Act 2012 (Singapore) and other global data protection laws and standards.
• Experience with data protection technology solutions and legal governance tools.
• Relevant certifications such as CIPP/E, CIPM, CIPT, or equivalent preferred.
• Admission to practice law in at least one jurisdiction preferred.
• Knowledge of AI, cloud computing, and emerging legal data privacy challenges.
• Familiarity with ISO 27001, NIST, and other security frameworks.

Education & Experience:

• Minimum 8 years of experience in data protection law, privacy compliance, or related legal functions.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We are proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.