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For Companies At a Glance
- Tasks: Lead exciting projects in the financial messaging sector and delight customers.
- Company: Join Bottomline, a global leader in business payments with 35 years of experience.
- Benefits: Remote work options, competitive salary, and a focus on professional growth.
- Why this job: Make a real impact in a dynamic team while working with innovative technologies.
- Qualifications: 2-3 years of project management experience, preferably in finance or banking.
- Other info: Inclusive workplace that values diversity and supports career development.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We\\\’re looking for passionate individuals to join our team and help drive impactful results for our customers. If you\\\’re dedicated to delighting customers and promoting growth and innovation – we want you on our team!
The Role
We are looking for a Project Manager to grow and win with us on our Project Management/Delivery Team. This role can be Remote in the UK, with travel to our London office monthly.
The Project Manager will work within a collaborative and international team with business and banking customers on our financial messaging product. This individual leads from the front and drives results from their team to delight our customers. In this role, the individual is involved in the management of customer obligations and interactions with our sales, product, service delivery, revenue, and best-practice functions.
The Project Manager will interact and communicate externally with the customer executive and senior operational management and along with this same interaction up and across the Bottomline organizations for sales, product, development, SaaS operations, Information Security, customer support, legal, and FP&A. This role will assist in the Bottomline internal business processes for each of the above functions to ensure proper input from the customer project and to ensure visibility within the functional organization. Escalations from the customer project(s) leverage the Bottomline processes while supported by both written and verbal communications to ensure the shortest resolution to questions and or issues from any project.
How you will contribute
- Lead and manage customers’ projects throughout their entire life cycle
- Primary interaction leader for project plans, project(s) status, escalation process, and owner/driver for the communication, strategy & messaging
- Create and maintain comprehensive project plans that merge customer requirements with company goals and coordinate technical personnel during all project phases.
- Oversight & full accountability for all customer projects completed on time and within budget
- Identify project risks and provide appropriate escalation and mitigation plans
- Provide customer delight through high-quality, predictable, and valuable consulting / professional services and day-to-day interactions with the customer program and organizational leadership
- Establishes, develops, and maintains deep customer contacts and working relationships with customers
- Liaise between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated
- Proactive and frequent communication of progress, on all levels, internally as well as with customer
Qualifications
- 2-3+ years of professional experience as a Project Manager
- 1+ year of experience working in and understanding of the Financial Messaging and Banking industry is desired
- 2-3+ years of experience with international customer-facing interactions is preferred
- Must be able to interact with customers and partners at a senior level to drive product improvements and strengthen business relationships
- Project management methodologies and tools know-how
- Strong technical background and experience, problem-solving, and analytical skills
- Strong in time management and risk management
- Excellence in driving results in a matrix-structured organization
- Excited and eager to learn about new technologies and SaaS-based services
- PMP certification, or similar, a plus
- Prior interaction with Atlassian (JIRA and Confluence) and Salesforce as issue tracking and CRM tools a plus
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We\\\’re proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
We are an equal opportunity employer and value diversity in our workforce.
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Project Manager UK, London employer: Bottomline Technologies
Contact Detail:
Bottomline Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager UK, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the job hunt. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in financial messaging, so you can speak confidently about how you can contribute to their goals.
✨Tip Number 3
Showcase your project management skills during interviews. Be ready to discuss specific projects you've led, the challenges you faced, and how you delivered results. Use metrics to highlight your successes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Bottomline.
We think you need these skills to ace Project Manager UK, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your experience in managing customer projects and any relevant skills in financial messaging or banking. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for transforming business payments and how your background aligns with our mission. Let us know why you're excited about this opportunity at Bottomline.
Showcase Your Communication Skills: As a Project Manager, communication is key. In your application, demonstrate your ability to interact with senior-level stakeholders and manage project communications effectively. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bottomline Technologies
✨Know Your Project Management Methodologies
Brush up on your project management methodologies and tools. Be ready to discuss how you've applied these in past roles, especially in the context of financial messaging and banking. This will show that you understand the industry and can hit the ground running.
✨Demonstrate Customer-Centric Thinking
Prepare examples that highlight your ability to delight customers. Think about times when you went above and beyond to meet client needs or resolve issues. This aligns perfectly with Bottomline's focus on customer satisfaction and growth.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you manage communication across teams and with senior executives, as this is crucial for driving project success.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving and risk management skills. Think through potential project challenges and how you would address them. This will demonstrate your analytical abilities and readiness to tackle real-world issues.