At a Glance
- Tasks: Join us to innovate and manage our SaaS payment platforms for global operations.
- Company: Bottomline, a leader in business payments with 35 years of experience.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Other info: Dynamic team environment with a commitment to inclusivity and career development.
- Why this job: Make a real impact in transforming business payments and enhancing customer experiences.
- Qualifications: Experience in operations, automation skills, and a passion for technology.
The predicted salary is between 63000 - 77000 £ per year.
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
We are looking for SaaS Platforms Ops Engineer to innovate, win and grow with us in Theale! Platform Operations are building out a new centralised capability to run and improve our new generation of SaaS-based payment platforms. The team is responsible for the day-to-day running of a suite of global SaaS platforms that are central to our growth including capacity management, adherence to change management process, and automation and monitoring across the complex technology estate.
The ideal candidate will have real-world experience working in a global operation, be fanatical about repeatable process and automation, and understand the challenging choices needed to create scale, resilience, security, and availability. Further, this role requires a business-savvy individual who can manage complex situations with stakeholders and clients.
How you’ll contribute:
- Alerting and Monitoring: Scope, configure and regularly review alerting and monitoring to ensure rapid notification and resolution of production incidents.
- Platform Incident Recovery: Service restoration during Incidents. Create, validate, and update service recovery runbooks. Collaborate with application experts to deliver processes that facilitate “one-click” service recovery capabilities.
- Platform Change: Configure and deliver new services to the platform. Create, validate and update runbooks for standard changes.
- Platform Availability: Develop availability and uptime reporting. Drive improvements in platform uptime.
- Always Available Platform: Participate in the out of hours “on call” rota to ensure industry-leading incident response is in place for any production issues that may arise.
If you have two or more of the qualities and skills listed below, we would like to hear from you.
- SWIFT and/or SIC operations knowledge
- Good communication skills (fluent in English, German would be beneficial)
- Formal training in Computer Science or IT
- Server administration experience on Windows Server and Linux environments
- Experience working with SQL, SQL Server and API technologies
- Automating tasks using scripts or automation tools such as Jenkins
- Ability to create and follow Standard Operating Procedures
- Configuring monitoring tools, implementing alerting (Elastic, Graphana, etc.)
- A strong desire to work in a technical environment
- Ability to learn quickly in a technical environment
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
SaaS Operations Engineer in Reading employer: Bottomline Technologies, Inc.
At Bottomline, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in Theale. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that values diversity and inclusion. Join us to be part of a team that not only drives impactful results for our customers but also prioritises your professional development and well-being.
Contact Details:
Bottomline Technologies, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SaaS Operations Engineer in Reading
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We think you need these skills to ace SaaS Operations Engineer in Reading
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Bottomline Technologies, Inc..
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How to prepare for a job interview at Bottomline Technologies, Inc.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Bottomline Technologies, Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
