BOTTEGA VENETA - Supervisor (Heathrow)

Social network you want to login/join with: BOTTEGA VENETA – Supervisor (Heathrow), Hounslow Client: Location: Hounslow, United Kingdom Job Category: Other – EU work permit required: Yes Job Reference: 0cc85d7eeb08 Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: Description We are currently seeking a Supervisor who will report to the Store Manager as part of our team in Heathrow. How you will contribute: Act as point of reference when the Store Manager is not in store. Support the Store Manager to ensure that policies and procedures are properly followed. Handle client complaints or conflicts. Finalize sales targets achievements in line with company strategy. Use effective selling techniques to maximize the business potential of the stores. Support the SM in finding effective solutions to maximize sales opportunities. Contribute to building team working, sharing information and best practices. Collect and update customer information to ensure an efficient use of CRM and Client Book. Uphold respect for the company standards and procedures. Keep stock info updated and follow store-to-store transfer request procedures. Inspire trust by displaying honesty and contribute to creating and maintaining a positive environment, especially in critical situations. Deliver excellence in customer service in alignment with the company standards and policies. Identify and evaluate people\’s strengths and areas of improvement based on observation and measurable results. Provide effective feedback to improve skills and performance. Be in charge of delivering the monthly touch base with the supervision of the ASM or SM. Ensure all procedures are properly followed when SM or ASM are not present. Why work with us? This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our vision promotes leadership skills and helps every employee reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. #J-18808-Ljbffr